Mohamed Javed
Madurai
Summary
Experienced professional with Business development niche & resourceful with knack for identifying market opportunities and building strategic relationships. Possesses strong understanding of customer support and service techniques, coupled with proficiency in CRM software and lead generation. Committed to driving business growth and forging impactful partnerships.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Purplematics Private Limited
07.2022 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development
- Created and managed a multitude of outreach campaigns as a one-person BRD team via Brevo.
- Handled Content management and tracked all records to foster online presence efficiently
- Handled customer support tickets, end to end with collaborating with Technical team via Fresh desk.
- Implemented growth strategies resulting in significant revenue increase
- Promoted SaaS platform via Marketplace, SaaS Deal websites, Resellers and conducted periodical online campaigns to encourage direct sign-ups.
Sr BDE
Photon
07.2021 - 06.2022
- Web, Mobile, Digital, E-commerce, and Omnichannel presences. Worked with Fortune100, Fortune500, and Enterprise organizations for their IT/Digital initiatives
- Handling the Entire cycle of sales – Web research, cold calling, online presentation, closure of sale in coordination with BDM
- Making customized online presentations (WebEx/ Blue jeans) and also schedule a face to face meetings based on individual clients’ requirements
- Responsibilities include direct sales & establishing strategic alliances
- Prepare necessary presentations, and proposals for client interaction, and sell IT/Digital related software services to identified potential prospects
Jr Executive HR
Cognizant
07.2019 - 01.2021
- Responsible for end to end transaction and handling of certificate of coverage (COC), EPFO India
- Collaborated with Immigration team for processing timely COC for associates travelling and working abroad.
Sr. Technical Engineer
Cognizant
05.2016 - 07.2019
- Responsible for call handling for store issues (Woolworth's, Aus)
- Later moved to catalogue management, and held responsible for weekly catalogue updates both on-line and offline.
Technical Support Engineer
HCL Technologies
08.2014 - 03.2016
- Responsible for handling customer calls in relation to broadband and telephone network faults (British Telecom).
- Raising support tickets and mapping to technicians on-site based on urgency.
Education
Master of Business Administration - MBA - Human Resources Management and Services
Madurai Kamaraj University
05.2012
Bachelor of Business Administration - BBA - Business Administration and Management, General
Nadar Mahajana Sangam S. Vellaichamy Nadar College
05.2010
Skills
- Business planning and development
- Business Negotiation
- Data Mining & Content management
- Efficient Customer service
- Team leadership
- Decision-making
Timeline
Business Development Manager
Purplematics Private Limited
07.2022 - Current
Sr BDE
Photon
07.2021 - 06.2022
Jr Executive HR
Cognizant
07.2019 - 01.2021
Sr. Technical Engineer
Cognizant
05.2016 - 07.2019
Technical Support Engineer
HCL Technologies
08.2014 - 03.2016
Bachelor of Business Administration - BBA - Business Administration and Management, General
Nadar Mahajana Sangam S. Vellaichamy Nadar College
Master of Business Administration - MBA - Human Resources Management and Services
Madurai Kamaraj University
Similar Profiles
Vasuda KrishnamurthyVasuda Krishnamurthy
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
RAKESH JRAKESH J
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)
SARAVANAN MOORTHYSARAVANAN MOORTHY
Senior QA Analyst at Veryon Private Limited (Formerly known as Rusada Avaiation Private Limited)Senior QA Analyst at Veryon Private Limited (Formerly known as Rusada Avaiation Private Limited)