Dedicated and detail-oriented Cargo Operations professional with 8 years of experience at SriLankan Airlines. Proven expertise in air cargo handling, documentation, and logistics coordination, ensuring efficient and compliant freight movement. Recognized for strong teamwork, customer service, and adherence to IATA and airline safety standards. Committed to optimizing cargo workflows and enhancing service quality in line with organizational and regulatory requirements.
Overview
9
9
years of professional experience
Work History
Cargo Officer
Srilankan Airlines ( GSA )
10.2016 - Current
Coordinated cargo handling operations to ensure timely departures and arrivals.
Monitored inventory levels and maintained accurate records of cargo shipments.
Implemented safety protocols to minimize risks during cargo loading and unloading.
Trained new staff on operational procedures and compliance standards.
Manage daily export and import cargo operations, ensuring smooth coordination between ground handling, warehouse, and flight operations teams.
Verify and process Air Waybills (AWB), manifests, and customs documentation in compliance with IATA and airline procedures.
Supervise loading and unloading of shipments, ensuring weight and balance accuracy and damage prevention.
Collaborate with freight forwarders, agents, and customs officials to resolve discrepancies and expedite cargo clearance.
Monitor temperature-controlled and special cargo (AVI, PER, VAL, DGR) to maintain handling integrity.
Implement continuous improvement initiatives to enhance operational efficiency and reduce turnaround time.
Optimized space utilization within the cargo hold through strategic planning and arrangement of goods.
Enhanced cargo safety with thorough inspections and adherence to regulatory guidelines.
· Responsible for IATA CASS reporting every 15 days, including data entry, verification, and submission to HQ.
· Prepared monthly stock reports to support finance and operations teams with up-to-date inventory information.