Mohamed Njah
montreal
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Samar Rent a Car
01.2021 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Retail Food Assistant ( Part Time )
Sodexo Food Service
11.2023 - 04.2024
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Provided support during high-volume shifts, effectively multitasking and prioritizing tasks as needed to maintain smooth operations.
Intern
Total Safety
08.2022 - 09.2022
- Coordinated successful community events, managing logistics, budgeting, and volunteer recruitment.
- Established and maintained quality control standards.
- Identified and monitored industry trends to stay ahead of competitors and address emerging market needs proactively.
Intern
Ola Energy
06.2022 - 07.2022
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Intern
Cil Leasing
06.2021 - 07.2021
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Supported finance department during audits by providing relevant information, ensuring smooth completion without discrepancies found.
Education
Master of Science - Logistics And Supply Chain Management
HEC
Montreal Canada05-2026
Bachelor of Science - Business Administration
EMPORIA State University
Emporia Kansas USA05-2024
Licence - Business Administration And Management
South Mediterranean University
Tunis Tunisia 05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Staff supervision
Certification
SAP Certified Associate - Business Process Integration with SAP S/4HANA
SAP Certified Associate - Implementation Consultant - SAP S/4HANA Cloud Public Edition
Languages
Arabic
Native language
English
Proficient
C2
French
Advanced
C1
Spanish
Intermediate
B1
Timeline
Retail Food Assistant ( Part Time )
Sodexo Food Service
11.2023 - 04.2024
Intern
Total Safety
08.2022 - 09.2022
Intern
Ola Energy
06.2022 - 07.2022
Intern
Cil Leasing
06.2021 - 07.2021
Assistant Manager
Samar Rent a Car
01.2021 - 05.2024
Master of Science - Logistics And Supply Chain Management
HEC
Bachelor of Science - Business Administration
EMPORIA State University
Licence - Business Administration And Management
South Mediterranean University
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