Mohamed Oni

Receptionist At A Hotel

Monastir,52

Summary

Proven expertise in administrative and clerical support, demonstrated through a successful tenure at Monarque El Fatimi Mahdia. Skilled in multitasking and customer relations, significantly enhancing client satisfaction and operational efficiency. Excelled in database administration and technical support, contributing to a streamlined, visitor-friendly environment.

Overview

year of professional experience

Work History

Monarque El Fatimi Mahdia

Receptionist at a Hotel

06.2024 - 09.2024

Job overview

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.

Hotel Thapsus Mahdia

Receptionist at a Hostel

06.2023 - 09.2023

Job overview

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.

Education

Lycee Teboulba Monastir
Teboulba, Tunisia

Bachelor of Informatique

04.2001

Skills

Administrative Support

Languages

Arabic

Native language

French

Intermediate

English

Advanced (C1)

German

Beginner (A1)

Timeline