I'm an experienced restaurant manager in Tunisia with a flair for food and talent for bringing people together. I'm passionate about food and people. I excel in leading teams, optimizing operations, and ensuring customer satisfaction. Additionally, I bring marketing and communication skills to the table. Let's make the restaurant successful together.
Hi, I’m
Mohamed Aziz Smaoui
Restaurant Manager
Tunis,Menzah 1
Summary
Overview
18
years of professional experience
23
years of post-secondary education
3
Languages
Work History
MOKITOTunisa, Tunis
Restaurant Manager
2019.01 - Current (7 education.years_Label & 6 education.months_Label)
Job overview
- Lead a dynamic team to deliver exceptional customer service.
- Cover for missing staff when needed keeping the restaurant running smoothly. I also bake a special bread called Bread bowl
- Maintain a strong focus on food quality and presentation.
- Consistently earned top customer ratings. here is a link of Mokito-Tunisia restaurant on Google maps -https://maps.app.goo.gl/96e4tjATKDJrvw2fA
- Achieved 10% reduction in food costs by implementing effective inventory management.
- Boost Revenue through innovative menu additions and promotions.
- Adapt quickly to changing circumstances.
- Maintain a strict adherence to health and safety regulations.
- Effectively manage payroll and timekeeping, and paperwork for new hires and terminations.
- Excellent as a waiter and make it easy to talk to customers for a memorable dining experience.
Qatari DiarDoha, Qatar
Senior Marketing Manager
2007.04 - 2018.04 (11 education.years_Label)
Job overview
- Managed marketing 6 real estate projects in Qatar, Egypt, Sudan, Morocco, Tajikistan and Tunisia.
- Produced sales and marketing launch-plans and briefing templates for international projects.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
Qatar AirwaysTunis, Tunisia
Senior Sales Support Analyst
2005.04 - 2007.03 (1 education.year_Label & 11 education.months_Label)
Job overview
- Implemented and coordinated advertising campaigns (newspapers, billboards, radio, TV).
- Organized special events for key players in the local travel industry.
- Provided intelligence reports on competitor’s products/services/practices from newspapers and other channels.
- Provided maximum support to the sales force.
- Built and implemented sophisticated action plans.
- Improved station performance by extracting / analyzing and reviewing statistics.
Education
From Different Organism
from Certifcations
2005.01 - Current (21 education.years_Label & 6 education.months_Label)
University Overview
Project management, real estate, coaching, brand marketing, presentation skills, negotiation skills, effective selling techniques, public relation, digital marketing, market strategies, airline courses, photography,
CERAM Sophia AntipolisNice - France
Bachelor’s Degree from Business Administration
2000.08 - 2005.01 (4 education.years_Label & 5 education.months_Label)
University Overview
Skills
Passion for customer satisfaction
Natural leader
Financial management
Problem solving
Adaptability
Timeline
Restaurant Manager
MOKITO
2019.01 - Current (7 education.years_Label & 6 education.months_Label)
Senior Marketing Manager
Qatari Diar
2007.04 - 2018.04 (11 education.years_Label)
Senior Sales Support Analyst
Qatar Airways
2005.04 - 2007.03 (1 education.year_Label & 11 education.months_Label)
From Different Organism
from Certifcations
2005.01 - Current (21 education.years_Label & 6 education.months_Label)
CERAM Sophia Antipolis
Bachelor’s Degree from Business Administration
2000.08 - 2005.01 (4 education.years_Label & 5 education.months_Label)