MOHAMMAD ADILUDDIN SK
Chennai
Summary
I am personable and people-oriented. My expertise includes in-flight procedures and delivering exceptional customer service to passengers. I am also highly skilled in maintaining health, sanitization, and safety standards.
Overview
3
3
years of professional experience
Work History
Customer Care Executive
Indigo Airlines
08.2023 - Current
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Established team priorities, maintained schedules and monitored performance.
- Took ownership of customers issues to follow problems through to resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- m
FREELANCER
07.2021 - 01.2023
- Worked for many event management companies such as ( AURA, IN VOGUE COMPANY, and WEDDING BY MINDZ )
Education
Bachelor of Science - Aeronautical Science
Vels Institute of Science And Technology
Chennai, India05.2023
High School Diploma -
Dhanish Matriculation Higher Secondary School
Chennai, TN04.2020
Skills
- SAFETY ORIENTATION
- AMIABLE PERSON
- EQUANIMITY
- GUEST RELATIONSHIP
- QUERY RESOLUTION
- CUSTOMER SERVICE
- TEAM PLAYER
Languages
HINDI
TAMIL
TELUGU
ENGLISH
URDU
PERSONAL INFORMATION
- NATIONALITY - Indian
- DOB - 10/05/2003
- HEIGHT - 183 cm
- WEIGHT - 66 kg
- BMI - 19.7
Hobbies and Interests
- TENNIS
- CRICKET
- ATHLETE
- PHYSICAL FIT
- ARCHERY
Timeline
Customer Care Executive
Indigo Airlines
08.2023 - Current
FREELANCER
07.2021 - 01.2023
Bachelor of Science - Aeronautical Science
Vels Institute of Science And Technology
High School Diploma -
Dhanish Matriculation Higher Secondary School
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