I am personable and people-oriented. My expertise includes in-flight procedures and delivering exceptional customer service to passengers. I am also highly skilled in maintaining health, sanitization, and safety standards.
Overview
3
3
years of professional experience
Work History
Customer Care Executive
Indigo Airlines
08.2023 - Current
Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Established team priorities, maintained schedules and monitored performance.
Took ownership of customers issues to follow problems through to resolution.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
m
FREELANCER
07.2021 - 01.2023
Worked for many event management companies such as ( AURA, IN VOGUE COMPANY, and WEDDING BY MINDZ )