Team Work
Mohammed Nihall
L2 Desk Site Support
Chennai
Summary
Dynamic professional with a proven track record at BNP Paribas, excelling in problem-solving and communication. Adept at collaborating in teams and managing time efficiently, I have successfully improved operations and provided exceptional service, leveraging strong computer skills and a friendly attitude to enhance client experiences. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Desk Site Support
BNP Paribas ISPL
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Payment Assistance
Matrimony.com
06.2022 - 06.2023
- Interviewed patients about payment plans, and provided applications for payment assistance.
- Supported clients throughout their home buying journey by offering guidance on credit improvement strategies and available down payment assistance programs.
- Educated first-time homebuyers on available down payment assistance programs, helping them access resources necessary for purchasing homes within their budget constraints.
- Educated first-time homebuyers on available resources such as down payment assistance programs or low-interest loans tailored to their unique circumstances.
- Successfully navigated complex transactions involving multiple layers of financing, including subordinate liens and down payment assistance programs.
Education
Bachelor of Arts - Computer Applications
C. Abdul Hakeem College
Vellore 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Team management
Multitasking Abilities
Excellent communication
Verbal communication
Microsoft Word
MS office
Interests
Escalation Handling
Resolution providing by own
Timeline
Desk Site Support
BNP Paribas ISPL
06.2023 - Current
Payment Assistance
Matrimony.com
06.2022 - 06.2023
Bachelor of Arts - Computer Applications
C. Abdul Hakeem College
04.2001 -