MOHAMMED AHMED YOUNUS

Results-driven retail sales professional with 16+ years of experience driving sales growth, leading high-performing teams, and delivering exceptional customer experiences. Passionate about delivering outstanding customer experiences, driving sales growth, and leading high-performing teams. Proven track record of success in Consistently exceeding sales targets and achieving top sales performer status, Leading, training, and mentoring sales teams to achieve outstanding results, Building strong relationships with customers, colleagues, and vendors, Staying up-to-date with industry trends, products, and technologies

• Experienced & specialized in handling stand-alone stores and ones in a mall environment
• Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies
• Successfully identified trends within retail sales data, identifying in-store brand growth opportunities
• Delivered high, achievable sales margins across showroom stock, continually increasing retail profits
• Sourced and processed orders from retail, wholesale and other establishments to meet sales targets
• Maintained retail product knowledge to answer customer questions, share benefits and increase sales
• Worked with distributor sales personnel in area of responsibility to avail adequate product inventory levels to retailers
• Collaborated effectively with stock room and sales floor teams to aid smooth-running retail operations
• Stayed updated on sales and marketing trends by attending regular development training, researching and networking
• Managed the hiring of new sales and shop floor staff, including creating job adverts, interviewing candidates and selecting talent
• Offered targeted advice on styling products and tools, increasing salon retail sales
• Identified customer concerns to seek experience enhancements and grow client loyalty