Mohana priya

• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
• Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
• Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.

• Experienced in teaching multiple subjects, with a primary focus on English, to students across various schools in the United States through online platforms. Coordinated with a team of 30+ members, working closely with team leaders to create engaging PowerPoint presentations and enhance linguistic skills.
• 1 Year 10 months

• I have performed necessary administrative tasks in the Human Resources department, such as staff management, hiring processes, social welfare & archiving of HR records.

Successfully managed a team of representatives handling outbound calls to US clients during night shifts, ensuring seamless operations and high-quality customer interactions. Generated and pursued leads through targeted outbound calls, resulting in increased sales and business growth. Implemented effective strategies to enhance team productivity, efficiency, and customer satisfaction.

Maintained accurate and up-to-date stock reports, ensuring timely tracking of inventory levels and stock movements, Managed accounts payable and receivable, ensuring prompt entry and processing of bills and invoices.Prepared and reviewed day-to-day cash reports, providing insights into financial performance and cash flow.

As per the client's instructions, I am responsible for buying and selling shares, daily monitoring, and reporting to the client.