MOHANRAJ SHANMUGAM

• Perform the KYC documentation for individual customers.
• Conducted transaction monitoring and identified red-flag patterns for escalation.
• Perform the monitoring of customers' transactions as per the trigger events to highlight where there are any illegitimate or illegal transactions held from the customer accounts.
• Effective communication with internal an external stakeholders.
• Ensured adherence to CBUAE, FATCA, FinCEN, Patriot Act, and global AML regulations, while maintaining meticulous records for audit purposes.
• Perform the screenings in multiple screening application systems to identify the sanctioned customers, adverse media/blacklisted customers, and politically exposed persons (PEP).

• New Client Onboarding: Conducted customer due diligence (CDD) and enhanced due diligence (EDD) for high-net-worth individuals (HNWIs) and private clients.
• Existing Client Reviews: Performed periodic KYC reviews, and trigger event-based reviews to ensure customer data remains up to date.
• Document Verification: Verified customer identification documents, proof of address, SSN, and DOB using tools like LexisNexis, World-Check, and Actimize.
• Risk-Based Approach: Classify clients into low, medium, and high-risk categories based on their transactional behavior, geographic location, and business nature.
• Sanctions & PEP Screening: Conducted screening for Politically Exposed Persons (PEPs), OFAC, and adverse media checks to assess reputational risks.
• Transaction Monitoring: Analyzed client transactions, flagged unusual patterns, and escalated potential suspicious activities for further investigation.
• Regulatory Compliance: Ensured adherence to FATCA, FinCEN, the Patriot Act, and global AML regulations while maintaining meticulous records for audit purposes.
• Stakeholder Coordination: Collaborated with compliance teams, legal departments, and relationship managers to resolve KYC issues and expedite completion.
• SOW: The legitimate means through which an individual acquired their assets of wealth.
• Geographic Risk: The risk associated with the location of customers, transactions, or business operations, especially in high-risk jurisdictions.

Roles and Responsibilities

• Managing the KYC project for U.S. and Middle East clients with 12+ FTEs.
• Approving the required information emails.
• Handling RCSA, BPSA, internal, and external auditing.
• Handling the client's escalation emails and calls regarding the process.
• Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation among team members.
• Planning targets, monitoring members, and achieving overall targets on a daily, weekly, and monthly basis in adherence to the pre-set standards.
• Quality checks of the new team members at regular intervals and giving feedback in effective manners.
• Drafted SOPs, prepared decks, and ensured smooth audits across business lines.
• Daily, weekly, fortnightly, and monthly connects with internal units and external stakeholders to discuss the team performances in SLA, quality, shrinkage, attendance, forecast, and PIP (process improvement plans).

• Investigated alerts and cases in order to identify any unusual transaction patterns or suspicious activities.
• Review all cash deposits, check deposits, and wire transfers to identify fraud.
• Involved in the daily review of on-us fraud system alerts related to suspicious items, kite suspects, and deposit fraud suspect items.
• Identified emerging fraud patterns and conducted in-depth analysis, resulting in the implementation of preventive measures that reduced fraudulent activities by 40%, and saved the company $250,000 annually.

• Managing the full Account Opening life cycle.
• Validating the customer's information at the time of account opening.
• Prevent the bank from fraudulent accounts by fake and stolen customer's information.
• Verifying the customers address with Nexus application.