Moira Borne
Lewisburg
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
4
4
years of professional experience
Work History
Regional Operations Manager
Southern Sugar Saloon
10.2023 - Current
- Traveled to 2 locations per week to manage each store and perform reviews of individual managers and employees.
- Record and purchase inventory
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Enforced compliance with local, state and federal regulations and company standards.
- Led training and development initiatives, enhancing skills and competencies of regional staff.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Social media marketing
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Waitress
The Boulevard Bar And Grille
06.2021 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Managed part-time, this allowed me to build in problem solving, money management, multitasking and maintaining a positive work environment.
Waitress/Bartender
Riverbend Countr
07.2023 - 10.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Cornersville High School
Cornersville, TN05.2019
Skills
- Outstanding communication skills
- Staff supervision
- Inventory monitoring
- Customer and vendor relations
- Teamwork and collaboration
- Employee scheduling
- Relationship building
- Customer service
- Hiring and onboarding
- Multitasking
- Time management
Timeline
Regional Operations Manager
Southern Sugar Saloon
10.2023 - Current
Waitress/Bartender
Riverbend Countr
07.2023 - 10.2023
Waitress
The Boulevard Bar And Grille
06.2021 - 12.2023
High School Diploma -
Cornersville High School
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