Molly Lloyd
Knoxville
Summary
Demonstrated ability to provide exceptional customer service by accurately taking orders and addressing guest inquiries, contributing to enhanced dining experiences. Collaborated effectively with kitchen staff to ensure timely food delivery and adherence to quality standards, optimizing overall service efficiency. Assisted in inventory management through restocking supplies and monitoring product levels, ensuring operational readiness during peak hours. Developed positive relationships with regular guests, fostering loyalty and a community-oriented atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Balter Beerworks
Knoxville
01.2026 - Current
- Provided exceptional customer service by accurately taking orders and addressing guest inquiries, enhancing overall dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards, optimizing service efficiency.
- Assisted in inventory management by restocking supplies and monitoring product levels, ensuring operational readiness during peak hours.
- Fostered positive relationships with regular guests, enhancing loyalty and creating a community-oriented dining experience.
Server
Ale Raes Gastropub
Knoxville
10.2024 - 01.2026
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
- Maintained a clean work area throughout shifts by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Efficiently managed time during busy periods by prioritizing tasks based on urgency while maintaining attention to detail
Teacher
Thrive
Knoxville
09.2023 - 09.2024
- Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
- Differentiated instruction to meet the individual needs of students with varying academic levels and learning disabilities
- Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportive community of learners
- Assessed student progress through regular formative assessments, quizzes, tests, projects, and presentations
- Collaborated with colleagues to develop interdisciplinary units that integrated multiple subjects into cohesive lessons
- Established open lines of communication with parents/guardians through newsletters, emails, parent-teacher conferences, and online platforms
- Collaborated with special education teachers/resource specialists in developing Individualized Education Programs (IEPs) for students with special needs
- Facilitated parent involvement in their child's education through regular communication about academic progress
Lifeguard/Swim Instructor
CITY OF KNOXVILLE PARKS AND RECREATION
Knoxville
07.2019 - 08.2022
- Managed daily operations at the pool facility including scheduling lifeguard shifts, monitoring attendance, and overseeing maintenance tasks
- Maintained accurate records of incidents, accidents, and treatments in accordance with established protocols
- Participated in ongoing training sessions to enhance lifeguarding skills and stay up-to-date on CPR/AED techniques
- Developed personalized lesson plans based on individual needs and goals, resulting in improved swimming techniques for each student
- Monitored progress of students through regular assessments and provided constructive feedback for improvement
- Collaborated with parents or guardians to address any concerns or questions regarding their child's progress or specific needs
Education
High school diploma -
Halls High School
Knoxville, TNSkills
- Willingness to learn
- Childcare
- Special Needs
- Experience with Children
- Reliability/Flexible schedule
- Time Management
- Critical thinking
- Customer service
- Task prioritization
- Cleanliness standards
- Guest relations
Certification
CPR, Present
Timeline
Server
Balter Beerworks
01.2026 - Current
Server
Ale Raes Gastropub
10.2024 - 01.2026
Teacher
Thrive
09.2023 - 09.2024
Lifeguard/Swim Instructor
CITY OF KNOXVILLE PARKS AND RECREATION
07.2019 - 08.2022
High school diploma -
Halls High School