Molly Ramsey
728 Hawley Road
Summary
Dynamic and reliable waitress with a proven track record at Olive Garden Restaurant, excelling in high-pressure environments. Expert in customer service and conflict resolution, I consistently enhance guest experiences while effectively managing multiple tables. Recognized for strong teamwork and communication skills, ensuring seamless operations and satisfied customers.
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Olive Garden Restaurant
08.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Kindergarten And Preschool Education
Northeast State Community College
Blountville, TNHigh School Diploma -
West Ridge High School
Blountville, TN05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Decision-making
- Time management
- Upselling techniques
- Reliability and punctuality
- Verbal and written communication
- Serving expertise
- Hospitality and accommodation
- Conflict resolution
Certification
- ABC License
Languages
English
Native or Bilingual
Timeline
Waitress
Olive Garden Restaurant
08.2023 - Current
Kindergarten And Preschool Education
Northeast State Community College
High School Diploma -
West Ridge High School
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