Mona Khalaj
Brentwood
Summary
Dynamic and results-driven Prestige Beauty Advisor at Ulta Beauty Inc. with exceptional customer service and strong communication skills. Proven track record in boosting sales through personalized beauty recommendations and effective client relationship building. Adept at multitasking and maintaining an organized environment, consistently exceeding performance goals while fostering a welcoming atmosphere for customers.
Overview
1
1
Certification
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Kept counters and work spaces clean and neat.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Master of Science - Counseling
Azad University
Tehran10.2017
Associate of Science - Italian Language
Azad University
Tehran07.2003
Skills
- Strong communication skills
- Organizational growth
- Exceptional customer service
- Team collaboration
- Client relationship building
- Fashion trend awareness
- Product organization
- Makeup application techniques
- Makeup application
- Sales proficiency
- Cosmetics industry awareness
- Personalized beauty recommendations
- Friendly and outgoing
- Attention to detail
- Clear communication
- Active listening
- Customer engagement
- Flexibility and adaptability
- Relationship building
- Customer consultation
- Brand awareness
- Strong communication and interpersonal skills
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Friendly and helpful
- Teamwork
- Beauty advising
- Multitasking
Certification
I have a makeup certification.
Languages
Persian
Native or Bilingual
Italian
Professional Working
Timeline
Prestige Beauty Advisor
Ulta Beauty Inc.
Master of Science - Counseling
Azad University
Associate of Science - Italian Language
Azad University
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