Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Monica Mills

Monica Mills

Dunlap

Summary

Dynamic professional with extensive experience in law enforcement, adept at fostering positive relationships across diverse communities to effectively resolve conflicts and address challenges. Proven expertise in public safety, conflict resolution, and criminal investigations, consistently delivering results through collaborative teamwork and adaptability. Strong communication skills enhance the ability to maintain community trust while ensuring justice is served. Recognized for reliability and flexibility in navigating the evolving demands of the field.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Deputy Sheriff

Hamilton County Sheriffs Department
2023 - Current
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.

Insurance Agent | Customer Service

County Financial
01.2022 - 2025
  • Determine client needs and financial situations by using effective listening to obtain the client goals
  • Provides status reports and contributes to stability of project-oriented work efforts
  • Sell auto, home, life and various insurance products to customers utilizing consultative selling techniques

Police Officer

City of Atlanta Police Department
2016 - 2023
  • Able to troubleshoot and quickly resolve issues to avoid escalation while interrogating suspects, talking to victims, executing traffic stops, etc.
  • Able to adapt and coordinate swift and tactical responses to a wide range of criminal issues
  • Utilize conflict management skills to investigate and report crimes, accidents, offenses and damage to property

Head Softball Coach

West Georgia Technical College
01.2015 - 01.2018
  • Utilized communication skills to effectively communicate instructions, skills and drills, while managing a team of 20+ girls
  • Developed and implemented a game strategy while quickly adapting to situations as they arise during games
  • Set strategies for players to meet deadlines and developed action plans to reach short term goals

Education

Bachelors Of Science -

University of West Georgia
Carrollton, GA
01.2014

Skills

  • Analytical problem-solving
  • Effective time management
  • Customer Focused
  • Effective communication
  • Active listening
  • Adaptability
  • Effective conflict resolution
  • Mental Agility
  • De-escalation techniques
  • Integrity and ethics
  • Emergency response

Certification

  • Certified School Resource Deputy
  • Certified DARE Instructor
  • Certified Taser Instructor
  • Certified Instructor Development
  • Certified Mobile Field Force

Timeline

Insurance Agent | Customer Service

County Financial
01.2022 - 2025

Head Softball Coach

West Georgia Technical College
01.2015 - 01.2018

Deputy Sheriff

Hamilton County Sheriffs Department
2023 - Current

Police Officer

City of Atlanta Police Department
2016 - 2023

Bachelors Of Science -

University of West Georgia

Similar Profiles

CREATE PROFILE
Monica Mills