Monika Hanna
Walgreen's Pharmacy
Lebanon
1
Certification
9
years of professional experience
Dedicated pharmacist and pharmacy leader with extensive experience in prescription dispensing, medication safety, patient counseling, and daily pharmacy operations. Expertise in reviewing prescriptions for potential drug interactions and fostering clear communication with patients and prescribers to promote safe and effective medication use. Collaborative professional recognized for strong organizational skills and an unwavering commitment to delivering dependable patient care. Passionate about enhancing patient outcomes through meticulous attention to detail and proactive engagement in the healthcare process.
Work History
Pharmacy Manager
1 Year 5 Months- Directed pharmacy operations, maintaining prescription accuracy and timely medication dispensing.
- Ensured compliance with state, federal, and pharmacy regulations during daily workflow.
- Coordinated pharmacist and technician schedules to support consistent customer service coverage.
- Reviewed prescription claims and resolved insurance issues to reduce patient delays.
- Monitored inventory levels, ordering medications and supplies to prevent stock shortages.
- Trained pharmacy staff on workflow procedures, safety standards, and customer service practices.
- Supported immunization services by preparing documentation and maintaining proper storage requirements.
- Improved workflow efficiency through process reviews and corrective actions for recurring operational issues.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Collaborated with store manager to maintain daily operations.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Pharmacist
11 Months- Dispensed prescription medications accurately while verifying dosage, interactions, and patient safety.
- Counseled patients on medication use, side effects, and adherence requirements.
- Reviewed prescriptions for clinical appropriateness and regulatory compliance.
- Collaborated with prescribers to resolve therapy concerns and clarify orders.
Pharmacy Technician
1 Year- Counted out medications
- Put correct medicines back on the shelf
- Labeled medications
- Returned medication to stock
- Entered prescriptions into the computer system
- Added new patients
- Checked out patient medication
Pharmacy Technician
4 Months- Counted out medications
- Put correct medicines back on the shelf
- Labeled medications
- Returned medication to stock
- Entered prescriptions into the computer system
- Added new patients
- Checked out patient medication
Education
Doctor of Pharmacy
Associate of Science
High School Diploma
Skills
Fluent in Arabic communication
Strong interpersonal skills
Committed team member
Dedicated to goals
Detail-oriented organization
Certification
- TN Pharmacy License (2024-Current
- Immunization certified (2019-Current)
- CPR certified (2019-Current)
Timeline
Pharmacy Manager
Walgreen's Pharmacy
06.2025 - 11.2026Read More
Pharmacist
Walgreen's Pharmacy
07.2024 - 06.2025Read More
Pharmacy Technician
Walgreen's Pharmacy
09.2018 - 09.2019Read More
Pharmacy Technician
Kroger Pharmacy
10.2017 - 02.2018Read More
Lipscomb University College of Pharmacy
Doctor of Pharmacy
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Nashville State Community College
Associate of Science
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Mount Juliet High School
High School Diploma
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