Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MONIKA LAKSHMANRAJ

Chennai

Summary

Salesforce Developer with 5+ years of experience in designing and implementing solutions across Sales, Revenue, and Analytics clouds. Proficient in Apex, Visualforce, and Lightning Components, specializing in automation and CPQ configuration. Demonstrated success in collaborating with cross-functional teams to improve CRM efficiency and user experience. Acknowledged for mentoring peers and achieving successful project outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Salesforce CPQ Administrator

Infosys Ltd
Chennai
07.2025 - Current
  • Configured Salesforce CPQ for quote-to-cash processes, including product bundles, price rules, discount schedules, and approval processes.
  • Streamlined opportunity-to-quote conversion by automating CPQ workflows and validations.
  • Created CPQ dashboards and reports for leadership to track pipeline, pricing, and revenue insights.
  • Provided end-user support and training for CPQ functionality, increasing adoption across sales users.

Senior Associate Consultant

Infosys Ltd
Chennai
08.2021 - Current
  • Gathered and analyzed requirements via stakeholder workshops to improve Salesforce CRM functionality.
  • Designed and implemented custom objects, data models, and field-level configurations to support business needs.
  • Developed automation using Flows and Validation Rules, streamlining lead tracking and opportunity management.
  • Wrote Apex classes and batch jobs to handle data migration and custom business logic.
  • Created user-friendly Lightning Record Pages and App Pages using App Builder for better usability.
  • Conducted rigorous UAT and post-deployment validations, ensuring high-quality releases.
  • Managed sandbox refreshes and orchestrated Change Set deployments, maintaining version control and release schedules.

Associate Consultant

Infosys Ltd
Chennai
01.2021 - 08.2021
  • Collaborated with business analysts to convert analytics requirements into technical artifacts and dashboards.
  • Built robust data pipelines using Dataflows and Recipes, integrating CRM data into Einstein Analytics.
  • Developed interactive dashboards using lenses, filters, bindings, and custom SAQL queries.
  • Designed data-driven solutions for sales and finance teams to enable performance tracking and forecasting.
  • Created comprehensive training documentation and facilitated user training sessions to improve adoption.
  • Provided ongoing user support and troubleshooting, ensuring high system reliability and performance.

Education

MBA - Human Resources Management

University of Madras
Chennai, TN
11-2021

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Anna University
Chennai, TN
04-2019

Skills

  • Custom object design and data integration
  • Data analysis and visualization
  • Customer relationship management
  • Salesforce CPQ configuration
  • Data modeling and migration
  • Client communication and requirements gathering
  • Quote-to-cash processes and workflow automation
  • Lightning components and deployment strategies
  • Unit testing and approval processes
  • Roles, sharing rules, and user access control
  • Document control
  • Flow automation
  • Apex classes and triggers
  • Data loader expertise
  • AutoRabit deployments and version control
  • Validation rules and approval processes
  • Tableau CRM proficiency
  • Reports and dashboards

Certification

  • Salesforce Administrator
  • Salesforce Platform Developer I
  • Salesforce CPQ Admin
  • Salesforce AI Associate
  • Infosys Global Agile Developer

Timeline

Salesforce CPQ Administrator

Infosys Ltd
07.2025 - Current

Senior Associate Consultant

Infosys Ltd
08.2021 - Current

Associate Consultant

Infosys Ltd
01.2021 - 08.2021

MBA - Human Resources Management

University of Madras

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Anna University

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MONIKA LAKSHMANRAJ