Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Monique Owens

Memphis,TN

Summary

Experienced and reliable phlebotomist with a strong track record in overseeing operations. Motivates team members to maximize productivity and achieve production goals. Excellent organizational abilities, self-motivation, and deep understanding of successful strategies for managing fast-paced work environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Phlebotomist/Floater

PathGroup
05.2023 - 04.2024
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Reviewed and processed requisitions for laboratory tests.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Conducted venipuncture and other CT procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Patients' age range 6+ months
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Mobile Phlebotomist

American Health Associates
10.2022 - 04.2023
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Traveledeled to different rehabilitation centers within the state
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Reviewed and processed requisitions for laboratory tests.
  • Provided guidance and support to laboratory personnel.
  • Verified proper storage and transportation of specimens to laboratories.
  • Verified patients' identification for proper sample collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Phlebotomy Manager

Vitalant
05.2021 - 09.2022
  • Organized daily work based on collection priority.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Packaged and shipped specimens to central lab daily.
  • Conducted venipuncture and other CT procedures.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Performed 200+ successful draws.
  • Limited/moderate secretarial duties.

Phlebotomist

Octapharma
02.2020 - 04.2021
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Organized daily work based on collection priority.
  • Conducted venipuncture and other CT procedures.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Phlebotomist

INTERSTATE BLOOD BANK INC
02.2018 - 10.2020
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Organized daily work based on collection priority.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Conducted venipuncture and other CT procedures.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Performed 100+ successful draws
  • Moderate secretarial duties

Education

Bachelor of Science - Clinical Child Psychology

Colorado Christian University
Denver, CO
05.2029

Associate of Science - Clinical Psychology

Southwest Tennessee Community College
Memphis, TN
05.2018

High School Diploma -

Lighthouse Christian Academy
Millington, TN
05.2014

Skills

  • Patient confidentiality
  • Venipuncture
  • Donor screening
  • Blood collection
  • Medical records handling
  • EMR recordkeeping
  • Medical terminology
  • Quality assurance
  • Recording data
  • Sample and specimen collection
  • Hemoglobin testing
  • Patient support

Certification

  • Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
  • DPT - Donor Phlebotomy Technician
  • Infection Control Certificate - Various accredited organizations.
  • Cardiopulmonary Resuscitation (CPR)

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Phlebotomist/Floater

PathGroup
05.2023 - 04.2024

Mobile Phlebotomist

American Health Associates
10.2022 - 04.2023

Phlebotomy Manager

Vitalant
05.2021 - 09.2022

Phlebotomist

Octapharma
02.2020 - 04.2021

Phlebotomist

INTERSTATE BLOOD BANK INC
02.2018 - 10.2020
  • Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
  • DPT - Donor Phlebotomy Technician
  • Infection Control Certificate - Various accredited organizations.
  • Cardiopulmonary Resuscitation (CPR)

Bachelor of Science - Clinical Child Psychology

Colorado Christian University

Associate of Science - Clinical Psychology

Southwest Tennessee Community College

High School Diploma -

Lighthouse Christian Academy
Monique Owens