Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Volunteer

Monisha M

Test Manager
Chennai

Summary

Enthusiastic Leader with over 13+ years of experience including leading and managing projects, teams, and test plans. Provide end to end Expertise in developing, implementing, and executing test plans and test scripts to ensure that the product meets customer requirements. I have a demonstrated ability to analyze and troubleshoot technical problems and develop effective solutions to resolve them. Strong understanding of software testing best practices, QA processes and techniques, and have excellent communication, organizational, and problem-solving skills. I am looking for a new challenge in the Test Management arena where I can utilize my skills and experience to develop innovative solutions and exceed expectations.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Test Manager

Wipro Technologies
10.2022 - Current

Bank decided to implement a universal lending platform SAP CML that will cater for all current and future lending requirements and products to overcome the existing business challenges with the current system SAP BS

Responsibilities:

  • · Established clear communication channels between QA and development
    teams, ensuring timely resolution of issues discovered during testing phases.
    · Engaging with scrum master to better communication with dependent teams
    and concerns raised on time with relevant stakeholders with scrum team.
    · Streamlined QA processes for increased efficiency and reduced testing time,
    leading to faster product releases.
    · Optimized resource allocation for major projects by analyzing project scope,
    timelines, budget constraints, and available resources.
    · Coordinating with analysts and product owners to get a better understanding
    of both business and technical requirements during pre-PI phase
    · Prepare/review Test Plan, Test estimation and preparing DSR/WSR to the key
    stakeholders
    · Coordination with the SME & project stake holders on regular basis for defect
    management and functional upgrade
    · Involved in all agile ceremonies such as Sprint Planning, Sprint backlog, Daily
    Stand up, Sprint review and Sprint Retrospective
    · Collaborated with product owners to stay current on intended functionality.
    · Spearheaded training initiatives aimed at enhancing the competency levels
    of existing test personnel while building a strong pipeline of new talent in support
    of future growth objectives.

Senior Test Lead

Wipro Technologies
01.2021 - 03.2022

Finacle omnichannel applications testing - There is an extensive set of APIs enable delivery of personalized experiences on various channel applications. Application under test (AUT) also includes web-based application, Internet banking site which allows the user to perform personal banking activities such as Payment transactions, manage limits, Download statements, Bill Payments, and Incident Management.


Responsibilities:

  • Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
  • Maintained detailed documentation of all executed tests, identified defects, root cause analyses, and corrective actions taken for future reference purposes.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Mentored junior team members, fostering a collaborative work environment and enhancing team performance.
  • Delivered high-quality releases under tight deadlines by prioritizing critical tasks and adjusting resources accordingly.
  • Collaborated with cross-functional teams to identify potential risks, resulting in proactive mitigation strategies.

Test Lead

Wipro Technologies
5 2016 - 4 2018

Finacle Core Banking system is a centralized software which facilitates all the banking facilities. It processes all the financial institution transactions in real time. This system is integrated with all bank branches across the country. It offers all the key banking services like customer onboarding, KYC, Account opening, Payments, pricing, Loans


Responsibilities:

  • Successfully rolled out Finacle core banking 10.x solution in African countries with utmost quality by providing proper Test Plan, Estimation and Test Strategy, Monitoring the defects till closure
  • Strong knowledge in Payments (Domestic and cross border) Involved in testing – ACH, RTGS/SWIFT, cheque processing and Bill Payments in Finacle Worked with peripherals system Integration testing in Finacle core banking application
  • Involved in internal and external Test plan review meetings with various stakeholders of the team
  • Attended triage meetings to understand and consider the scope changes for the release during test execution phase
  • Extensively involved in weekly/daily defect review and test execution status meetings to discuss /explain the defects with the development team
  • Responsible for holding weekly team meetings to go over Action items/Issues, Risk/Mitigation plans, E2E testing schedule, Test plan reviews
  • Run the BPD configuration testing and regression test cases with automated scripts developed using selenium web driver using core java in Hybrid framework (Test NG and BDD cucumber)
  • Streamlined testing processes to identify areas in need of improvement
  • Involved in knowledge transition to promote productive and high-quality work.

Test Lead

Wipro Technologies
05.2018 - 12.2020

Value Exchange services - deals with Payments across Finacle OCH platform. Value added payments like Merchant payments, Instant Money through USSD, Enterprise online and Retail online banking built on top of Finacle Omni channel Hub (OCH) are the AUT


Responsibilities:

  • Involved in understanding requirements, problem statements and interacting with clients for clarifications/validations
  • Automated business functions and reusable components using selenium web driver with core java
  • Implementing BDD by leveraging the automation framework and abstracting the underlying complexity from Business users
  • Extensively used Selenium (data-driven, XPath locator) web driver to test the web application
  • Identify Regression scripts and work on automation feasibility
  • Conducting load and stress testing to identify performance bottlenecks and scalability issues using Apache JMeter tool
  • Successfully documented detailed Test Plan, Test Scripts and Test environments
  • Involved in all agile ceremonies such as BI planning, Daily Stand up, Sprint review and Sprint Retrospective
  • Co-ordinating with the team about technical aspects of work for the successful completion of a project.

Senior Test Engineer

Wipro Technologies
Chennai
07.2014 - 04.2016
  • Event Repository application is the ‘golden source' copy of Corporate Action event information for the bank
  • ER receives and store event information from multiple upstream systems (Fidelity) in the SWIFT message format ISO MT564 and MT568
  • System transforms the SWIFT message into XML and passes it to the downstream system - TCS BaNCS
  • Responsibilities: Construction of Corporate action event in the form of SWIFT message (MT 564 and 568) which serves as the test input for the application and XML validation in the output
  • Construction of both Primary and secondary market events in the MT 564 format As a Test Lead, Responsible to develop and execute software test plans, analyze, and write test standards and procedures and to maintain documentation of test results to assist in debugging and modification of software
  • Coordination between onsite and offshore team
  • Active participation in knowledge transition
  • Responsible for Test Management Analyzing requirements, Test Planning & Data preparation, Test Design & Execution, Defect Management: Reporting& Tracking
  • Coordination with the SME & project stake holders on regular basis for defect management and functional upgrade
  • Responsible for debugging software products using systematic tests to develop, apply and maintain quality standards for company products.

Test Engineer

Wipro Technologies
02.2012 - 07.2014
  • IDeal Derivatives application is a web-based application that provides list of financial instruments to create trades
  • This electronically captured trade information hit the Murex(backend) to publish the trade details and to generate the report of the created trade
  • Responsibilities: Responsible for Test Management Analyzing requirements, Test Planning & Data preparation, Test Design & Execution, Defect Management: Reporting & Tracking
  • Coordination with the SME & project stake holders on regular basis for defect management and functional upgrade
  • Responsible for debugging software products using systematic tests to develop, apply and maintain quality standards for company products
  • Responsible to implement tools/techniques like orthogonal array to improve efficiency of Test cases and Test processes
  • Responsible for developing and execute software test plans, analyze, and write test standards and procedures and to maintain documentation of test results to assist in debugging and modification of software
  • Participation on every project status calls with the clients for testing updates and responsible for regression testing of change request and to analyze test results to ensure existing functionality and recommends corrective action
  • Coordination between onsite and offshore team
  • Performed GUI, Blackbox testing and Regression testing using QTP
  • Explaining the functionality of the application to the testing team and developers
  • Providing support for UAT to business users and explaining them the functionality.

Test Engineer

Wipro Technologies
07.2011 - 01.2012
  • Cost Basis Reporting Responsibilities: Understanding the Requirements from FS Involved in Test design under the scope of provided FS Involved in requirements gathering process which happened in due course of project Involved In preparation of manual Test scripts in ALM Involved in executing test cases in ALM Involved in preparation of daily status report Regular participation in Defect meeting Defect Management in ALM

Education

Master of Science in Software Engineering, Work Integrated Learning Program (WILP) -

BITS (Birla Institute of Technology)

Bachelor of Science Degree in Electronics and Communication Science - undefined

JBAS College for Women (SIET), Chennai

Skills

Software Testing & Quality Assuranceundefined

Certification

Salesforce Platform Development 1

Accomplishments

  • Habit Flagbearer - Building Trust Q4 2021-2022 - Received this award from Account Delivery Manager for extended support on bringing in new talents into the project along with own deliverables.
  • Leaders Pick Award Q3 2021-2022 Received this award for getting the center business/country business appreciation on providing the extended support for taking product /feature live.
  • Best Individual Contributor Q3 2017-18 - Received from Account Delivery head and Global client partner on running SIT implementation successfully for Africa regions as an onsite coordinator.

Timeline

Test Manager

Wipro Technologies
10.2022 - Current

Senior Test Lead

Wipro Technologies
01.2021 - 03.2022

Test Lead

Wipro Technologies
05.2018 - 12.2020

Senior Test Engineer

Wipro Technologies
07.2014 - 04.2016

Test Engineer

Wipro Technologies
02.2012 - 07.2014

Test Engineer

Wipro Technologies
07.2011 - 01.2012

Master of Science in Software Engineering, Work Integrated Learning Program (WILP) -

BITS (Birla Institute of Technology)

Bachelor of Science Degree in Electronics and Communication Science - undefined

JBAS College for Women (SIET), Chennai

Test Lead

Wipro Technologies
5 2016 - 4 2018
Monisha MTest Manager