MONISHA PRASAD

Perceptive Lead QA well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Automation Tools: 

Selenium, TOSCA,Appium, Cypress, REST Assured, Postman, JMeter
Languages: 

Java, Python, SQL
Frameworks: 

TestNG, Cucumber, Maven, Jenkins CI/CD
API Testing: 

Postman, REST Assured

Performance Testing: 

Loan Runner, Jmeter
Test Management: 

ALM,JIRA, Zephyr, Xray, TestRail
Cloud/Platforms:

 BrowserStack, Docker (Basics), AWS (Basics)

Domain :

Cards and Payments , Capital markets, Investment Banking 

• Bug Slayer Award,
• Quality Guardian Award,
• Automation Ace Award,
• Test Innovator Award,
• Take a Bow Award,
• Wow Excellence Award

• Resolved product issue through consumer testing.
• Supervised team of 9 staff members.
• Achieved 89% of automation regression through effectively helping with making end to end execution easier with reduction of time.
• Worked in multiple testing like API/Load runner /Mobile app testing and provided best results within timeframe.

• Completed professional scrum master certification (PSM-I) level.
• ISTQB-certified professional.

• Cards Strong understanding of Cards domain lifecycle: Issuance, Authorization, Clearing, Settlement, Reconciliation, and Chargebacks.
• Hands-on experience with MasterCard IPM and Visa Base II clearing formats and rules.
• Knowledge of ISO 8583 message formats used in authorization and transaction switching.
• Experience in validating Acquirer, Issuer, and Network roles in transaction processing.
• Familiarity with interchange fee structures, settlement timelines, multi-currency processing, and net settlement calculation.
• Tested transaction types: purchase, refund, reversal, pre-auth, void, and EMV/NFC contactless.
• Domain exposure to stand-in processing, fraud scoring, fallback handling, and scheme rules compliance.
• Wealth Summary- The project entails a comprehensive wealth management portal for advisors, facilitating seamless handling of day-to-day operations to meet the requirements of affluent clients
• TA-ESTARS- A Transfer Agent serves as an intermediary between investors and the fund,

Responsible for creating and maintaining registers, as well as executing investor transactions.

• Online Loan Reporting- The project's goal is to enable clients to access next-day information about their loan portfolio stored on WSO administration and WSO compliance systems.
• Enterprise Resource Management-The project aims to empower the recruitment team by facilitating planning and prioritization of overdue positions, essential skills, and upcoming requirements and encompassing requirements, allocation, and reporting for enhanced efficiency and visibility.
• Customer Inquiry, Compliant & Resolution Policy- The project aims to address all complaints at the initial point of contact, ensuring prompt resolution.