Marquise Potts
Memphis
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Delivery Driver
TruckPro
08.2023 - Current
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Deliver parts to the customer and record sales/delivery information Inquire about customer needs as related to additional sales, services.
- Collect money from customers and record transactions on customer receipt.
- Unpack received parts and stock/organize shelves, cores, supplies, and other items as necessary
Warehouse Associate
Nike
08.2022 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Ramp Agent
FedEx:Express
07.2014 - 08.2022
- Coordinate all ramp operations relating to operational interface between loading and unloading the aircraft, including the weight and balance, as well as aircraft movements, comply with all operational, security and safety policies, procedures, standards and processes with the objective to meet flight schedules with most efficient load plans.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Education
High School Diploma -
Fairley High School
Memphis, TN05.2010
Skills
- Safe Driving Practices
- Commercial driver's license
- Warehouse Safety
- Loading and unloading
- Heavy Lifting
- Delivery Scheduling
- Teamwork and Collaboration
- Time management skills
- Packaging and Labeling
- Labeling and boxing
- Order picking and processing
- Assembly and production
- Problem-Solving
- Customer Service
- Safety Procedures
Certification
- Commercial Driver's License- (2022)
Timeline
Warehouse Delivery Driver
TruckPro
08.2023 - Current
Warehouse Associate
Nike
08.2022 - 08.2023
Ramp Agent
FedEx:Express
07.2014 - 08.2022
High School Diploma -
Fairley High School
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