Morgan Jackson
Memphis,TN
Summary
Proven problem-solver and adept in customer service, I enhanced store visual appeal and customer engagement at Lucyja Hygge, fostering repeat business. Skilled in teamwork and collaboration, I streamlined referral processes at Otylia Primary Care, significantly improving patient care coordination. My background demonstrates a strong ability to manage time efficiently and work effectively under pressure.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lucyja Hygge
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Hostess
Mosa Asian Bistro
06.2023 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Referral Representative
Otylia Primary Care
05.2022 - 06.2024
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for Type procedures before referring clients.
Education
Bachelor Of Communications - Communications
University of Memphis
Memphis, TN05.2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Lucyja Hygge
08.2024 - Current
Restaurant Hostess
Mosa Asian Bistro
06.2023 - 08.2024
Referral Representative
Otylia Primary Care
05.2022 - 06.2024
Bachelor Of Communications - Communications
University of Memphis
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