Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan LIMBAUGH

McKenzie

Summary

Detail oriented and highly organized Sales Admin with over 10 years of experience supporting sales operations to some degree. Proven track record of managing shipping logistics, processing invoices, coordinating financing, and delivering outstanding customer service. Skilled in office management, document preparation, inventory tracking and cross functional communication. Known for ensuring smooth day to day operations while maintaining a positive and professional client experience.

Overview

17
17
years of professional experience

Work History

Sales Invoicing Administrator

Champion Homes
06.2022 - Current
  • Provided administrative support to the sales team, ensuring smooth day to day operations in a high volume manufacturing facility.
  • Managed and updated customer records, state licensing, HUD forms and IBTS documentation.
  • Handled incoming phone calls and emails from prospective clients, providing product information and directing leads to appropriate sales staff.
  • Coordinated scheduling and logistics for home shipments, working directly with transportation companies to ensure timely and accurate delivery.
  • Maintained inventory records and updated lot availability for sales reporting and to help track performance.
  • Processed titles for the homes and coordinated with lenders during the streamline home purchase.
  • Assisted in warranty registration and after sale customer service coordination.

Staffing Specialist

Manpower Staffing
09.2019 - 06.2022
  • Developed and implemented effective sourcing strategies to attract qualified candidates.
  • Conducted thorough candidate screenings to ensure alignment with job requirements.
  • Collaborated with hiring managers to define staffing needs and create job descriptions.
  • Utilized applicant tracking systems to streamline recruitment processes and improve efficiency.
  • Managed candidate communication throughout the hiring process, enhancing candidate experience.
  • Assisted in organizing onboarding processes for new hires, ensuring smooth transitions.
  • Analyzed recruitment metrics to identify trends and recommend process improvements.
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Performed urinalysis testing to discourage illegal drugs use in company.
  • Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
  • Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
  • Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.

Store Manager

Verizon Wireless
10.2013 - 04.2019
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented inventory management systems to streamline stock control and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Led sales team to exceed quarterly targets through strategic training and performance management.
  • Developed and implemented innovative promotional strategies to enhance customer engagement and drive revenue growth.
  • Analyzed market trends to refine product offerings, ensuring alignment with customer needs and preferences.
  • Conducted regular performance evaluations, providing constructive feedback that enhanced individual and team productivity.
  • Established strong relationships with key stakeholders, enhancing brand loyalty and increasing repeat business opportunities.
  • Implemented innovative marketing strategies to increase brand awareness and attract new customers.
  • Established rapport among local businesses resulting in mutually beneficial partnerships.
  • Increased customer satisfaction by providing personalized service and tailored product recommendations.
  • Motivated team members through incentives programs that rewarded high achievers for their outstanding performance in sales goals attainment.
  • Provided exceptional customer service, resolving issues promptly and courteously to maintain client satisfaction.
  • Analyzed daily sales reports to identify areas of opportunity for improvement within the store.
  • Stayed up-to-date on the latest wireless technology advancements to better serve customers'' needs.
  • Conducted regular performance evaluations of team members to provide constructive feedback and support professional development.
  • Led a top-performing sales team through effective coaching, motivation, and training.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Office Administrator

Scholar Exchange LLC
01.2009 - 08.2013
  • Managed office operations, ensuring efficient workflow and communication across departments.
  • Developed and maintained filing systems for documents and records, enhancing retrieval efficiency.
  • Coordinated meetings and events, facilitating logistics and scheduling to optimize time management.
  • Streamlined administrative processes by implementing new software tools, improving productivity.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.

Education

Bachelor of Science - Business Administration

Bethel University
McKenzie TN

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Personable and approachable
  • Team collaboration
  • Staff management
  • Schedule coordination
  • Conflict resolution
  • Scheduling
  • Relationship development
  • Business development

Timeline

Sales Invoicing Administrator

Champion Homes
06.2022 - Current

Staffing Specialist

Manpower Staffing
09.2019 - 06.2022

Store Manager

Verizon Wireless
10.2013 - 04.2019

Office Administrator

Scholar Exchange LLC
01.2009 - 08.2013

Bachelor of Science - Business Administration

Bethel University

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Morgan LIMBAUGH