Dependable and people-focused professional with experience in customer service, safety supervision, and administrative support. Skilled in communication, problem-solving, and teamwork, with a proven ability to deliver excellent service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Legal Assistant
The Legit Paralegal
07.2024 - Current
Assisting in enhanced attorney effectiveness by providing timely and accurate legal research and analysis in the realm of intellectual property law.
Aquatics Leader
Tullahoma Parks and Recreation
04.2022 - Current
Enhanced swimmer safety by implementing and enforcing strict pool rules and guidelines.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Maintained cleanliness standards throughout the facility contributing towards a welcoming environment for members and guests alike.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving conflicts promptly and courteously.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Observed weather and water conditions and alerted visitors to potential dangers such as thunderstorms.
Bagger
Publix
10.2020 - 05.2023
Assisted with maintaining clean and organized store appearance.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Worked together with cashiers to guarantee customer satisfaction.
Assisted in maintaining a clean store environment for a pleasant shopping experience.
Greeted guests entering and exiting store to foster customer satisfaction.
Maintained customer satisfaction by assisting with carrying out goods.
Returned unwanted merchandise and retrieved specially requested products.
Answered customer inquiries and provided product guidance.
Emptied trashcans and transported waste to collection areas.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Provided exceptional customer service by proactively anticipating clients' needs.