Moriah Schepp

• Delivered food and beverages promptly to guests at tables.
• Greeted customers, answered questions, and recommended specials, contributing to increased sales.
• Took orders accurately and efficiently using point-of-sale system.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Trained new staff on service protocols and menu items, enhancing team readiness.
• Executed opening and closing duties, ensuring smooth dining area setup and supply availability.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Ensured cleanliness of dining area and efficiently reset tables for new guests.
• Oversaw daily tasks to maintain operational efficiency. to support workflow accurately and efficiently.

• Resolved customer inquiries and complaints with professionalism and care.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Managed cash register transactions and processed payments efficiently.
• Followed health safety guidelines when preparing and serving food products.
• Carried out cleaning responsibilities to ensure cleanliness and hygiene. by sweeping, mopping, vacuuming, and organizing server stations to maintain a clean environment.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with menu selections and special requests.
• Maintained cleanliness and organization of the dining area, cashier station and bathrooms.
• Delivered fresh food to customers across local area.
• Ensured cleanliness and organization of dining area, cashier station, and bathrooms to enhance customer experience.
• Monitored inventory levels and communicated supply needs to management to support operational efficiency.
• Ensured shelves were stocked to provide customers with a variety of products.

• Managed reservation system (Open Table) to ensure smooth guest flow.
• Greeted and seated guests in a warm, welcoming manner.
• Took reservations over phone and in person.
• Managed incoming calls during busy shifts.
• Trained new hosts on procedures and customer service standards.
• Coordinated with kitchen staff to manage dining room operations.
• Maintained cleanliness and organization of the host station.

Coordinated guest reservations, including special requests for chocolate strawberries, table decor, and floral arrangements.