Morris Davey
Nashville,TN
Summary
Hard-working and passionate individual who aims to make an exceptional contribution to the success of your institution. While doing so i also look forward to learning growth which will help in future endeavors.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot Inc
08.2023 - 02.2025
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Processed daily orders through multi-carrier manifest system.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed SOPs to avoid mix-ups and damages to orders.
Sales Associate
Royal Farm
03.2022 - 07.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Receiving Clerk
Pricemart
02.2020 - 12.2021
- Receive shipments and sign paperwork upon receipt
- Unload packages from incoming trucks
- Inspect contents to ensure they are undamaged
- Verify packages according to order and invoices (quantity, quality, price etc.)
- Label deliveries and allocate them to their designated place
- Ensure invoices are signed and paid for satisfactory deliveries
- Maintain accurate records and assist in inventory control
Customer Service Representative
Digicel Jamaica
06.2018 - 02.2019
- Manage in-person and telephone complaints and requests from more than 50 customers daily
- Served more than 80 customers daily, provided assistance in locating products, and finalized sales transactions
- Manage and resolve [50+ escalated customer complaints per day], including processing returns and identifying solutions to customer issues
- Provided quality customer service in a high-volume call center processing transactions and assisting with service sign-ups
Education
Certificate - Building and Construction
HEART College of Construction Services (HCCS)
Portmore, Saint Catherine, Jamaica05-2018
Spanish Town High School
Corner of Young & Ellis Streets Spanish Town P.O, Spanish Town, Jamaica07-2017
Skills
- Computer/Microsoft Office
- Customer service
- Attention to detail
- Critical Thinking
- Flexibility
Timeline
Order Fulfillment Associate
The Home Depot Inc
08.2023 - 02.2025
Sales Associate
Royal Farm
03.2022 - 07.2023
Receiving Clerk
Pricemart
02.2020 - 12.2021
Customer Service Representative
Digicel Jamaica
06.2018 - 02.2019
Certificate - Building and Construction
HEART College of Construction Services (HCCS)
Spanish Town High School
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