Dynamic Logistics & IT Systems Manager with a proven track record at Moon Motors, excelling in IT asset management and troubleshooting. Spearheaded system upgrades, enhancing operational efficiency and fostering strong vendor relationships. Adept at remote support, I drive innovation while mentoring teams to achieve high performance and business continuity.
Overview
27
27
years of professional experience
4
4
Languages
Work History
Logistics & IT Systems Manager
Moon Motors (International Tractors Limited Dealer)
08.2014 - Current
Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
Communicated with third party providers and business channel partners to maintain strong commercial alliances.
Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
Drafted change management policies to streamline introductions of new software and systems.
Assisted in onboarding high-profile clients, going hands-on to encourage strong business relationship formation.
Recommended systems improvements to technical staff, prioritizing maximum return on investment (ROI).
Administered system controls, databases, and networks.
Managed vendor relationships for hardware and software acquisitions, negotiating favorable contract terms to minimize costs while maintaining quality standards.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Developed comprehensive disaster recovery plans to ensure business continuity in the event of unforeseen system failures or outages.
Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
Selected, trained and developed logistics personnel to achieve high-performing teams.
Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
Warehouse & IT Manager
Evergreen Gas & Dry Ice Private Limited
03.2008 - 07.2014
Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Oversaw IT department operations and training.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Improved network efficiency by implementing new server configurations and optimizing system operations.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Senior Programmer Analyst
Special Affairs of the King Abdullah Bin Abdul Aziz (Government, Ministry of KSA)
04.2002 - 02.2008
Worked closely with clients to establish specifications and system designs.
Updated documentation with project deviations to capture changes.
Modified existing software to correct errors, adapt to new hardware and improve performance.
Designed and developed [Number] computer software web applications.
Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
Built databases and table structures for web applications.
Tested and deployed scalable and highly available software products.
Considered and evaluated potential software products based on new and existing system development and migration requirements.
Increased efficiency by designing and implementing new software applications for various business processes.
Led training sessions for end-users, promoting the adoption of new software applications across the organization.
Regularly updated skillset through continuous learning initiatives, staying abreast of industry trends and emerging technologies.
Created databases, data entry systems, web forms, and other applications for diverse uses.
Debugged problems caused by hardware, operating systems software, application programs and network failures.
Software Programmer
Orchid Soft Systems Private Limited
04.1998 - 01.2002
Approved engineering and project scope documents prior to delivery.
Debugged and modified [Type] software components.
Contributed to agile planning sessions by estimating task complexity accurately and providing valuable input during sprint retrospectives.
Designed and implemented robust testing methodologies to identify and resolve software defects swiftly.
Created software programs, wrote codes and tested programs for optimal performance and accuracy.
Analyzed system specifications to develop programs for computer applications.
Provided technical support using knowledge of complex technology to solve problems and support new projects.
Integrated third-party APIs into existing systems to enhance overall functionality seamlessly.
Developed user-friendly applications, enhancing the overall end-user experience.
Education
Diploma in Computer Network Adminsitrator -
Cybersoft Private Limited
Cuddalore
04.2001 -
Diploma in Computer Hardware -
Cybersoft Private Limited
Cuddalore
04.2001 -
Diploma in Information And Systems Management - Computer And Information Systems
Aptech Computer Education
Cuddalore
04.2001 -
High School Diploma -
LCMMHS
Cuddalore
04.2001 -
Skills
Logistics & Warehouse support
IT asset management
Troubleshooting skills
Infrastructure maintenance
Timeline
Logistics & IT Systems Manager
Moon Motors (International Tractors Limited Dealer)
08.2014 - Current
Warehouse & IT Manager
Evergreen Gas & Dry Ice Private Limited
03.2008 - 07.2014
Senior Programmer Analyst
Special Affairs of the King Abdullah Bin Abdul Aziz (Government, Ministry of KSA)
04.2002 - 02.2008
Diploma in Computer Network Adminsitrator -
Cybersoft Private Limited
04.2001 -
Diploma in Computer Hardware -
Cybersoft Private Limited
04.2001 -
Diploma in Information And Systems Management - Computer And Information Systems
After-Sales Business Development Supervisor at Egyptian International Motors EIM for Trading and Agencies Co. KIA Authorized DealerAfter-Sales Business Development Supervisor at Egyptian International Motors EIM for Trading and Agencies Co. KIA Authorized Dealer