Mukire Mercy
La Vergne
Summary
Detail-oriented recent graduate with a Bachelor of Business Administration in Management seeking a role in Human Resources. Experience in leadership, employee support, and team coordination within fast-paced environments. Expertise in problem-solving, organizational maintenance, and effective collaboration across departments. Combines Human Resources knowledge with customer service and technical support skills.
Overview
5
5
years of professional experience
Work History
Quanta Computer
Quanta Computer
Nashville
03.2021 - Current
- Worked at Quanta Computer for 4 years in server manufacturing and operations
- Built large-scale data center servers and cloud computing systems on assembly production line
- Assembled and tested high-performance servers used for enterprise and AI infrastructure
- Promoted to Line Lead after 2 years due to strong performance and leadership skills
- Supervised team operations and ensured employees followed production procedures and safety standards
- Facilitated communication between team members and management to enhance production efficiency
- Currently working as a Server Operator handling server check-in and check-out processes
- Operated advanced server systems including GB200 and GB300 platforms in production environment
Assurant
Assurant staffing
Mount Juliet
08.2025 - 12.2025
- Receives used and returned smartphones and electronics from phone carriers and retailers
- Tests devices to see if they can be repaired, refurbished, or recycled
- Repairs and refurbishes phones and other electronics for resale or reuse
- Processed phone trade-ins and insurance replacement devices, ensuring accurate inventory management and customer satisfaction
- Uses warehouse, inventory, and shipping operations to move devices through the system
- Uses automation and robotics to sort and process electronics efficiently
- Processed recycling of non-repairable devices and parts
- Reduced electronic waste by extending life of mobile devices through effective repair and refurbishment
- Supports Assurant’s phone insurance and device protection services
- Collaborated with team members to consistently meet daily targets and maintain workflow efficiency
Tenneco
DRiV
Smyrna
08.2024 - 08.2025
- Executed warehouse and fulfillment operations at Tenneco
- Worked with automated robotic systems that delivered totes containing automotive parts to workstations
- Picked the required quantity of parts based on customer and production orders
- Confirmed picked parts and quantities using computer systems and inventory software
- Ensured order accuracy and quality before processing and shipment
- Used scanners and warehouse technology to track inventory and complete orders efficiently
- Maintained fast and accurate performance in a high-volume warehouse environment
- Followed safety procedures while working around automated robotics and warehouse equipment
- Supported packing, sorting, and organizing inventory for timely shipment and production use
- Collaborated with team members and supervisors to achieve daily productivity targets
Mahle
Mahle
Murfreesboro
05.2024 - 08.2024
- Worked at MAHLE in automotive manufacturing operations in Murfreesboro
- Manufactured and processed plastic automotive parts used for vehicle systems and components
- Operated production and molding machines used to create plastic car parts
- Inspected plastic parts to ensure quality and adherence to production specifications
- Maintained production speed while achieving quality standards in fast-paced manufacturing environment
- Followed safety procedures and company manufacturing guidelines at all times
- Assisted with material handling, inventory movement, and packaging operations
- Collaborated with team members and supervisors to consistently achieve daily production targets
- Maintained clean and organized workstations to support safe and efficient operations
Education
BBA - Business Management
Middle Tennessee State University
Murfreesboro, TN05-2026
Skills
- Project management
- Data analysis
- Quality control
- Production efficiency
- Inventory management
- Technical troubleshooting
- Troubleshooting
- Organization and time management
- Team leadership
- Team building
- Staff recruitment
- Microsoft Teams / PowerPoint
- Microsoft Word
- Attention to detail
- Problem solving
- Communication skills
Languages
English
Full Professional
Swahili
Native/ Bilingual
Kinyarwanda
Native/ Bilingual
Spanish
Limited
Timeline
Assurant
Assurant staffing
08.2025 - 12.2025
Tenneco
DRiV
08.2024 - 08.2025
Mahle
Mahle
05.2024 - 08.2024
Quanta Computer
Quanta Computer
03.2021 - Current
BBA - Business Management
Middle Tennessee State University