Munir Basha
Manager and Visual Merchandiser
Chennai
Summary
Proven leader in the retail sector, adept at driving sales and enhancing customer relationships, as demonstrated at ILYZLY. Skilled in visual merchandising and team leadership, I've successfully trained staff and boosted customer satisfaction. My approach combines keen attention to detail with effective sales strategies and Visual Merchandising Ideas, resulting in significant performance improvements and a high rate of repeat business.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Manager and Visual Merchandiser
ILYZLY
Chennai
06.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Researched current trends in Visual Merchandising to create modern and attractive displays.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across all stores.
- Created Visual Displays to highlight new and featured products.
Sales Executive
Louis Philippe
Chennai
10.2021 - 05.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Analyzed past sales data and team performance to develop realistic sales goals.
Sales Executive
Derby
Chennai
08.2020 - 07.2021
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Sales Executive
Mathew Garments
Chennai
02.2016 - 08.2020
- Delivered exceptional customer service, resulting in high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Senior Secondary, 2nd PU - PCMB
St. Paul's Higher Secondary School
Chennai, India 04.2001 -
Skills
Timeline
Manager and Visual Merchandiser
ILYZLY
06.2023 - Current
Sales Executive
Louis Philippe
10.2021 - 05.2022
Sales Executive
Derby
08.2020 - 07.2021
Sales Executive
Mathew Garments
02.2016 - 08.2020
Senior Secondary, 2nd PU - PCMB
St. Paul's Higher Secondary School
04.2001 -
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