Mustapha kraiem
Sales Executive
Sfax,Tunisia
Summary
Throughout my employment roles I have demonstrated that I am a dedicated, committed and adaptable individual who possesses a caring and approachable personality with genuine desire to help people. I am highly organised, able to work effectively under pressure to achieve targets and company objectives, with a willingness to undertake any additional training roles or responsibilities required by the changing needs on any future employer. Able to run a store and confident in my skills and experience within a hands on manager approach.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Supervisor
Kofler Hospitality Fifa World Cup
Doha, Qatar
11.2022 - 12.2022
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
Sales officer
First Abu dhabi bank
Abu dhabi, United arab emirates
12.2020 - 07.2022
- Selling new retail banking products
- Handling customer queries and developing potential cross-selling policies
- Identifying and networking with prospective clients; generating businessfromexistingclients;achieving profitability and increased sales growth
- Formulating marketing policies to increase the bank’s revenue.
Sales officer
Union national Bank
Al ain , United arab emirates
12.2017 - 04.2020
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
- Prepared sales reports with informative graphs and charts to outline key data.
Sales officer
Dubai Islamic bank
Al ain, United arab emirates
05.2014 - 10.2017
- Selling new retail banking products
- Repeatedly achieved highest sales figures
- Checking the customer advisor work if it is correct or not.
Customer advisor
Teleperformance
Sousse, Tunisia
10.2010 - 01.2011
- Answering the phone
- Asking for the customers’requests / Needs
- Understanding the needs and analysing them
- Trying to find the best offer for the costumer and trying to sell it (Commercial Call)
- Satisfying the customers by answering for the needs.
Education
Bachelor of Arts - Art
Nasria Majida Boulila
Sfax 04.2009 - 04.2010
Audiovisual
University of Art
Sfax 04.2010 - 04.2013
Skills
Problem-Solving
Timeline
Supervisor
Kofler Hospitality Fifa World Cup
11.2022 - 12.2022
Sales officer
First Abu dhabi bank
12.2020 - 07.2022
Sales officer
Union national Bank
12.2017 - 04.2020
Sales officer
Dubai Islamic bank
05.2014 - 10.2017
Customer advisor
Teleperformance
10.2010 - 01.2011
Audiovisual
University of Art
04.2010 - 04.2013
Bachelor of Arts - Art
Nasria Majida Boulila
04.2009 - 04.2010
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