MUTHUMANI D
Field Executive
Madurai
Summary
Experienced executive with a strong background in field operations and team leadership. Skilled in coordinating multiple projects to meet deadlines and maintain high quality standards. Proven track record of problem-solving and clear communication, leading to successful project outcomes.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Production Assembler
ZF Commercial Vehicle Control Systems India Ltd
02.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated production machinery safely to reduce workplace accidents.
Field Executive
IBrisk Consultancy Services
03.2022 - Current
- Developed strong client relationships through effective communication, resulting in increased client satisfaction and retention.
- Communicated regularly with customers to build rapport and maintain customer satisfaction.
- Delivered exceptional customer service by resolving issues promptly, leading to positive feedback from clients and repeat business.
- Collaborated with executives to develop and maintain industry relationships.
Education
Bachelor of Information Technology -
Alagappan University
Karaikudi, India 04.2001 -
Skills
Positive attitude
Time management
Sales strategy optimization
Problem-solving
Customer relationship management
Problem resolution
Customer service
Active listening
Problem-solving abilities
Decision-making
Goal setting
Work Planning and Prioritization
Performance tracking and evaluation
Self motivation
Task prioritization
Good judgment
Additional Information
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Certification
Debt Recovery Agent (DRA)
writing, photography ,volunteering, hiking, camping, Focus on skills
- writing, photography ,
- volunteering,
- hiking,
- camping,
- Focus on skills
Timeline
Debt Recovery Agent (DRA)
09-2023
Field Executive
IBrisk Consultancy Services
03.2022 - Current
Production Assembler
ZF Commercial Vehicle Control Systems India Ltd
02.2021 - 02.2022
Bachelor of Information Technology -
Alagappan University
04.2001 -