Mya Lingenfelter
Murfreesboro
Summary
Professional property management expert skilled in overseeing residential communities. Proven track record in maintaining high occupancy rates, reducing tenant turnover, and enhancing property value. Adept at team collaboration, problem-solving, and adapting to evolving needs. Strong organizational and communication skills with focus on delivering results.
Overview
8
8
years of professional experience
Work History
Community Property Manager
Freeman Webb Company
01.2022 - 03.2024
- LIHTC/ HUD PROJECT BASED SECTION 8.
- Maintaining a High Occupancy Rate, and keeping delinquency at 1% or less.
- Yardi, Rent Cafe, Knock.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Reac property and unit inspections.
- Management Occupancy Review.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Property Monthly Reports
- Payroll
Assistant Manager
Freemanwebb Company
01.2020 - 01.2022
- LIHTC/ HUD PROJECT BASED SECTION 8.
- Assisted in tenant communications, addressing inquiries and resolving issues promptly.
- Conducted regular property inspections to assess condition and facilitate necessary repairs.
- Managed lease agreements, ensuring compliance with legal requirements and company policies.
- Developed training materials for new staff to improve onboarding processes and operational knowledge.
- Collaborated with vendors to negotiate contracts that optimize service quality and cost-effectiveness.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Processed security deposit refunds.
- Showed apartments to potential tenants and answered questions regarding community.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Project Management Assistant
Cenveo
10.2018 - 01.2020
- Coordinated cross-functional teams to enhance project execution and communication efficiency.
- Developed and maintained comprehensive project timelines, ensuring alignment with organizational objectives.
- Assisted in resource allocation and budget management, optimizing project cost efficiency.
- Facilitated regular status meetings to track progress and address potential project risks proactively.
- Cultivated relationships with stakeholders to ensure alignment on project goals and expectations.
- Analyzed project data and generated reports to support decision-making for senior management.
- Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
Waitress Supervisor
Hawthorne Inn
04.2016 - 10.2018
- Supervised daily operations, ensuring optimal service quality and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented new procedures, improving workflow efficiency and reducing service times.
- Developed training materials, enhancing onboarding processes for new employees.
- Collaborated with kitchen staff to streamline communication and order accuracy.
- Managed inventory control, optimizing stock levels and minimizing waste.
- Analyzed customer feedback, identifying areas for improvement in service delivery.
- Led initiatives to enhance employee performance through ongoing coaching and support.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Education
High School Diploma -
Washington High School
Washington, MOSkills
- Team leadership and supervision
- Financial reporting and analysis
- Fair housing regulations
- Tenant relations management
- Vendor relationship management
- Tenant and eviction laws
- Adaptable
- Staff management
- Customer service
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
Languages
English
Native or Bilingual
Timeline
Community Property Manager
Freeman Webb Company
01.2022 - 03.2024
Assistant Manager
Freemanwebb Company
01.2020 - 01.2022
Project Management Assistant
Cenveo
10.2018 - 01.2020
Waitress Supervisor
Hawthorne Inn
04.2016 - 10.2018
High School Diploma -
Washington High School
Similar Profiles
Regina Jones CruzRegina Jones Cruz
Learning and Development Specialist at Freeman Webb CompanyLearning and Development Specialist at Freeman Webb Company
Marissa CookMarissa Cook
Leasing Professional at Freeman Webb CompanyLeasing Professional at Freeman Webb Company
Stacey WilsonStacey Wilson
Maintenance Technician at Freeman Webb CompanyMaintenance Technician at Freeman Webb Company
Caraline SchrageCaraline Schrage
Childcare Provider at Murfreesboro City SchoolsChildcare Provider at Murfreesboro City Schools
Leonel MoralesLeonel Morales
Commercial Roofer at FNJ RoofingCommercial Roofer at FNJ Roofing