Mya Mayhorn
Nashville
Summary
Personable and dedicated Customer Service Representative with extensive experience in the Serving and Property Management industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Property Manager
Cornerstone
03.2023 - Current
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Strong knowledge of LIHTC/Tax Credit compliance process requirments.
- Strong Knowledge of fair housing Laws and work place safety policies.
- Extensive knowledge advanced financial reports via Yardi and One-Sight.
- Resident retention and positive reputation managment.
- Prepared monthly financial reports for review by the property manager.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Ensured compliance with all applicable laws related to fair housing practices.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Assisted property manager in leasing and marketing activities.
- Collected monthly assessments, rental fees, deposits and payments.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Magistrate Assistant
Weatherly Ridge
11.2020 - 03.2023
- Created monthly reports for senior management summarizing operational performance metrics.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Maintained accurate financial records related to rental income and security deposits.
- Increased occupancy through dynamic marketing initiatives.
- Contributed to a supportive courtroom environment by assisting with administrative tasks, such as preparing orders and drafting opinions.
Education
High School Diploma -
Cane Ridge High School
Antioch, TN05.2017
Skills
- Sales monitoring
- HUD Regulations
- LIHTC
- Word doc
- Cliental Relationship Building
- Friendly,Positive,Attitude
- Operations Management
- Product and service knowledge
- Money Handling
- Marketing knowledge
- Business Administration
- People Skills
- Critical Thinking
- Multi Tasking
- Team Building
- Hospitality And Accommodation
- Product Upselling
- Responsible Alcohol Service
- onesite
- realpage
- Payment Collection
- Property Inspections
- Property Management
- Lease Renewals
- Rent collection
- Leasing and sales
Timeline
Property Manager
Cornerstone
03.2023 - Current
Magistrate Assistant
Weatherly Ridge
11.2020 - 03.2023
High School Diploma -
Cane Ridge High School
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