Mya Smith
Memphis
Summary
Data Analyst with extensive experience at Genentech, skilled in data visualization and critical analysis. Proven ability to enhance project workflows and improve team collaboration. Expertise in process optimization and effective communication, contributing to strategic decision-making and organizational growth.
Overview
3
3
years of professional experience
Work History
Data Labeling Specialist
DRT Strategies
10.2023 - Current
- Streamlined project workflows to boost team collaboration and efficiency.
- Coordinated cross-departmental meetings, aligning strategies and sharing essential updates.
- Analyzed data trends to uncover opportunities for process improvement and innovation.
- Implemented project management best practices to optimize resource allocation.
- Assisted leadership in strategic planning initiatives for organizational growth.
- Communicated policy changes to staff, ensuring comprehension and compliance.
- Engaged in ongoing training and compliance activities for professional development.
- Collaborated with departments to guarantee seamless workflow processes.
Data Analyst
Genentech
San Francisco
05.2022 - Current
- Analyzed large datasets to identify trends, patterns, and correlations for business insights.
- Developed advanced dashboards to visualize key data metrics effectively.
- Collaborated with cross-functional teams to uncover actionable data insights.
- Designed robust data collection methods ensuring accuracy and consistency.
- Conducted statistical analyses to interpret results and guide strategic decisions.
- Created comprehensive reports summarizing findings for stakeholders.
- Trained team members on data analysis techniques and software tools.
- Managed data integrity through implementation of quality control measures across projects.
Customer Service Representative
Arise
Memphis
01 2021 - Current
- Delivered exceptional customer service to enhance positive shopping experiences.
- Resolved inquiries efficiently, ensuring customer satisfaction and timely shipping.
- Managed online sales while creating appealing product listings that attracted customers.
- Developed effective marketing and sales strategies to boost product visibility.
- Cultivated communication and problem-solving skills to address customer needs.
- Demonstrated organizational skills, empathy, and responsibility in all interactions.
Event Security Guard
St. Jude Medical
12 2022 - Current
- Maintained composure and assertiveness to analyze problems during high-pressure situations.
- Responded promptly to emergencies, assessing issues and implementing solutions.
- Verified identification of all individuals entering and leaving facility to prevent unauthorized access.
- Secured premises by conducting thorough patrols and monitoring surveillance systems.
- Engaged in staff meetings and professional development activities to enhance teamwork and skills.
- Conducted comprehensive building and grounds patrols to identify and address safety concerns.
- Welcomed guests with professionalism to foster a safe and inviting environment.
Business Promoter
Amazon
03 2020 - Current
- Executed promotional events and campaigns to significantly enhance brand visibility.
- Designed compelling visual displays for retail locations, effectively showcasing products and attracting customers.
- Coordinated sponsorships of local events, boosting community engagement with the brand.
- Developed creative marketing materials, including brochures, flyers, and social media content to drive brand awareness.
Reviewer
Amazon
03 2020 - Current
- Attended industry conferences and webinars to expand expertise in relevant fields.
- Enhanced customer satisfaction through prompt and accurate responses to inquiries.
- Conducted in-depth research to improve quality and credibility of each review.
- Performed regular performance reviews to identify improvement areas and recognize achievements.
- Sustained productivity under tight deadlines by efficiently utilizing available resources.
- Collaborated with departments to integrate reviewer insights into company strategies.
Skills
- Marketing communications expertise
- Editing and reviewing
- Marketing strategies
- Self-publishing experience
- Promotional planning
- Organizational skills
- Adaptability and flexibility
- Multitasking abilities
- Decision-making skills
- Critical thinking
- Active listening
- Planning and coordination
- Team collaboration
- Communication excellence
- Root-cause analysis
- Data analysis
- Data visualization
- Process optimization
Timeline
Data Labeling Specialist
DRT Strategies
10.2023 - Current
Data Analyst
Genentech
05.2022 - Current
Customer Service Representative
Arise
01 2021 - Current
Event Security Guard
St. Jude Medical
12 2022 - Current
Business Promoter
Amazon
03 2020 - Current
Reviewer
Amazon
03 2020 - Current