Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Myra Caver

Antioch

Summary

Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

14
14
years of professional experience

Work History

Caregiver

Home Health Services
Antioch
04.2023 - Current
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Assisted with meal planning to meet nutritional plans.

Package Sorter

United Parcel Service, UPS
La Vergne
02.2022 - 04.2024
  • Collaborated with other team members while working towards common goals and objectives.
  • Maintained a clean and safe work environment at all times.
  • Unloaded incoming shipments from conveyor belts.
  • Utilized hand-held scanning devices to track package movements.
  • Inspected packages for signs of damage or tampering.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.

Customer Service Representative

Insurance Agent App
Nashville
03.2016 - 07.2020
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries via phone, email, and chat.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed positive relationships with customers through friendly interactions.
  • Answered inbound calls, chats and emails to facilitate customer service.

Cashier

Walmart
Antioch
04.2011 - 09.2013
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Hickory Hollow Academy
Antioch, TN
05-2012

Skills

  • Safety assessment
  • Elderly care
  • Dementia care
  • Meal preparation
  • Patient care
  • Stress management
  • Relationship building
  • Problem-solving

Languages

English
Full Professional

References

References available upon request.

Timeline

Caregiver

Home Health Services
04.2023 - Current

Package Sorter

United Parcel Service, UPS
02.2022 - 04.2024

Customer Service Representative

Insurance Agent App
03.2016 - 07.2020

Cashier

Walmart
04.2011 - 09.2013

High School Diploma -

Hickory Hollow Academy

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Myra Caver