Naila Colley
Knoxville
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Knoxville
06.2023 - Current
- Served customers from the drive-through window.
- Served customers in the dining area of the restaurant.
- Regularly replaced and prepared food items.
- Labeled food items in accordance with food safety standards.
- Assisted customers in making cake orders.
- Designed custom, hand-lettered messages on cakes.
- Maintained cleanliness standards throughout every part of the restaurant.
Firehouse Subs
Aramark
Nashville
02.2023 - 05.2024
- Handled food while adhering to safety standards.
- Maintained a friendly atmosphere with coworkers and customers.
- Regularly checked the temperatures of perishable items to ensure food safety.
- Utilized industrial equipment for food preparation.
- Reported stock of items.
- Maintained operational efficiency by prioritizing speed and preserving food preparation standards.
Rudolph Grille
Aramark
Nashville
09.2022 - 02.2023
- Cleaned restaurant and restocked napkins and condiments as needed.
- Assisted cooks during busy hours.
- Ensured food handling complied with safety standards.
Host
Olive Garden
Knoxville
05.2021 - 10.2021
- Company Overview: Darden Restaurants.
- Focused on seating customers in a timely manner, without overwhelming the servers.
- Rolled silverware, cleaned bathrooms, and helped with carry-out orders.
- Utilized customer service skills to meet customers' needs.
- Managed incoming calls during busy shifts.
Crew Member
Auntie Anne's Pretzels
Knoxville
02.2021 - 08.2021
- Adhered to food safety practices while baking products.
- Operated the POS system.
- Served customers, and cleaned the work station regularly.
- Performed beginning and end-of-day store procedures.
- Performed thorough cleaning of dishes, machinery, countertops, and floors to uphold cleanliness standards.
- Worked in busy environments while maintaining the cash register, and the food and drink stations.
Education
Bachelor of Arts - Design
Tennessee State University
Nashville, TN05-2026
High School Diploma -
Hardin Valley Academy
Knoxville, TN05.2023
Skills
- Customer service
- Food safety
- POS system
- Order management
- Equipment maintenance
- Seating coordination
- Conflict resolution
- AutoCAD
- Design background
Affiliations
- Climate Innovation Accelerator at the Vanderbilt Wond'ry:
- Worked with a small business to increase the sustainability language in their mission statement and website.
- Built a comprehensive framework for providing ESG metrics for the client.
- Conducted multiple interviews to gain information about other business' sustainability practices.
- Worked with a team to develop deliverables that the client can use on their website.
Timeline
Crew Member
Dairy Queen Grill & Chill
06.2023 - Current
Firehouse Subs
Aramark
02.2023 - 05.2024
Rudolph Grille
Aramark
09.2022 - 02.2023
Host
Olive Garden
05.2021 - 10.2021
Crew Member
Auntie Anne's Pretzels
02.2021 - 08.2021
Bachelor of Arts - Design
Tennessee State University
High School Diploma -
Hardin Valley Academy
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