Nakia Dickerson-Douglass
Jackson
Summary
Dynamic professional with 20+extensive experience in the IDD Field, excelling in time management and effective communication. Proven track record in enhancing team collaboration and overseeing staff recruitment, ensuring program objectives are consistently achieved. Skilled in medical assisting and dedicated to improving resident care through innovative training initiatives.
Overview
10
10
years of professional experience
Work History
Home Manager/Residential Manager
Loving Arms LLC
Jackson
07.2015 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked as a team player to ensure residents' needs are met, as well as their daily living.
- Managed time effectively to Ensure that Monthly Paperwork were met and received in a time sensitive manner
Program Manager of Residential Services
Support Solutions of the Midsouth
Jackson
12.2019 - 10.2024
- Conducted regular staff meetings to ensure program objectives were met.
- Interacted with residents' guardians on continuous basis, keeping communication lines open and addressing concerns swiftly.
- Coordinated trainings for staff on new initiatives or updates to existing processes.
- Oversaw recruitment process for new positions within the organization's residential services department.
- Recruited, interviewed, and hired staff.
Education
MA-CPT - Medical Assisting With A Phlembotomy Concentration
ALL THINGS MEDICAL
Hattiesburg, MS11-2024
Associate of Applied Science - Pharmacy
Bethel University
McKenzie, TN10-2020
Certificate of Early Childhood - Early Childhood Studies
Dyersburg Community College
Trenton, Tn.05-1996
Skills
- Medical assisting
- Phlebotomy techniques
- Pharmacy operations
- Time management
- Team collaboration
- Effective communication
References
References available upon request.
Timeline
Program Manager of Residential Services
Support Solutions of the Midsouth
12.2019 - 10.2024
Home Manager/Residential Manager
Loving Arms LLC
07.2015 - Current
MA-CPT - Medical Assisting With A Phlembotomy Concentration
ALL THINGS MEDICAL
Associate of Applied Science - Pharmacy
Bethel University
Certificate of Early Childhood - Early Childhood Studies
Dyersburg Community College
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