Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nancy Francis

Chennai

Summary

Adept Health Care Data Analyst with a proven track record at EXL Service, enhancing data accuracy and implementing efficient healthcare databases. Skilled in data warehousing and claims data analysis, I excel in cross-functional collaboration and insightful data interpretation. My expertise in Microsoft Excel and keen healthcare domain knowledge drive process improvements and informed decision-making.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Health Care Data Analyst

EXL Service
Chennai, India
06.2019 - Current

Data Analyst - Claims

  • Analyze and interpret healthcare data to identify trends, patterns, and insights.
  • Collaborate with cross-functional teams to implement data-driven solutions.
  • Conduct quality assurance checks to ensure the accuracy and integrity of data.
  • Managed and analyzed healthcare data for a range of service lines.
  • Improved data accuracy by conducting thorough data validation and cleansing processes.
  • Identified opportunities for process improvement through a detailed assessment of existing workflows and systems integration challenges.

Data Acquisition - Biometrics.

  • To organize and maintain databases, ensuring data integrity and accessibility.
  • To utilize data acquisition tools and technologies to efficiently gather and process information.
  • To work closely with data analysts, engineers, and stakeholders to understand data requirements and deliver relevant insights.
  • To document data acquisition processes, methodologies, and sources for transparency and future reference.
  • Clearly communicate findings, data sources, and insights to relevant stakeholders, contributing to informed decision-making within the organization.

Healthcare Database Experience.

  • Designed and implemented databases for healthcare applications (e.g., claims processing, clinical trials).
  • Created entity-relationship diagrams (ERDs) to model healthcare data (e.g., patients, providers, medications).
  • Wrote SQL queries to extract data, medical records, and claims information.
  • Analyzed healthcare data to identify trends, risks, and opportunities for quality improvement.
  • Implemented data mapping and conversion for electronic health records.

HC & Insurance Operational Senior Associate

Dell Services
04.2010 - 03.2015
  • Health Insurance Claims Analyst
  • Determines and understands the coverage provided under a member's plan
  • Adjudicate claims for a variety of plans.
  • Process medical, Medicare Part A & B, hospital, COB, ESRD & SNF claims
  • Maintaining the different types of dashboards on production details
  • Downloading the Files from EDI Server and prepare the reports
  • Generating the reports after production hours and sending the report on client requirements
  • Responsible for reviewing the claims submitted to ensure that proper guidelines have been followed

HR Trainee

JMEC Solutions
09.2007 - 02.2010
  • Sourcing Profiles through various Job portals & Channels
  • Screening resumes, scheduling and co-ordinating for walk in interviews.

Education

Skills

  • Data formatting
  • Data warehousing
  • Microsoft Excel
  • Claims data analysis
  • Healthcare domain Knowledge

Languages

  • English
  • Tamil
  • French

Certification

  • SAS
  • SQL

Timeline

Health Care Data Analyst

EXL Service
06.2019 - Current

HC & Insurance Operational Senior Associate

Dell Services
04.2010 - 03.2015

HR Trainee

JMEC Solutions
09.2007 - 02.2010

Nancy Francis