Naomi Imgrund
Columbia
Summary
Results-driven Retail Manager with 8 years of leadership experience. Led high-performing teams and managed a flagship store for 5 years, recognized as a Best Operating Store Manager. Expertise in operations management, employee development, and inventory control, with a focus on enhancing customer service and driving sales in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Store Manager
Tractor Supply
Thompson's Station
08.2018 - Current
- Dedicated retail management professional with 8 years of leadership experience at Tractor Supply Company. Proven track record of leading high-performing teams across multiple states, managing a flagship store for 5 years, and earning recognition as a Best Operating Store Manager. Skilled in operations management, employee development, customer service, inventory control, and driving business results in fast-paced retail environments.Professional Experience
Store Manager
Tractor Supply Company
8 Years - Managed daily store operations, delivering exceptional customer service and maintaining operational excellence.
- Surpassed company targets for sales, operations, and customer satisfaction.
- Served as Flagship Store Manager for 5 years, overseeing one of the company's premier locations.
- Earned recognition as a Best Operating Store Manager due to strong operational performance and execution.
- Led and developed teams across multiple states, fostering leadership and cultivating high-performing work cultures.
- Recruited, trained, and coached team members and leaders to enhance team capabilities and performance.
- Maintained inventory accuracy, merchandising standards, safety compliance, and profitability.
- Employee Coaching & Training
- Inventory Management
- Merchandising
- Customer Service
- Sales Growth
- Operational Excellence
- Performance Management
- Problem Solving
- Promoted effective communication to enhance collaboration
Education
Lakewood High School
Henderson, KYSkills
- Retail Operations Management
- Inventory Management
- Merchandising
- Sales Growth
- Operational Excellence
- Multi-state management
- Team leadership
- Employee coaching
- Customer Service
- Performance evaluation
- Problem Solving
- Communication
- Communication
Accomplishments
- Best Operating Store Manager
- Flagship Store Manager
- Attitude Award
Timeline
Store Manager
Tractor Supply
08.2018 - Current
Lakewood High School