Narender Munirai
Collierville,TN
Summary
Dynamic professional with over 9 years of experience in Business Intelligence technologies, skilled in transforming complex data into actionable insights to address business challenges. Expertise in data discovery, visualization, and analysis using platforms such as Tableau and Power BI, along with a solid understanding of the Software Development Life Cycle (SDLC). Proven track record in Data Virtualization with Denodo, including the development of data models and integration of diverse data sources while managing end-to-end data flows. Recognized for strong analytical abilities, attention to detail, and effective leadership in guiding teams to successful project outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Scrum Master/Associate Business Analyst
Compunnel Inc
06.2023 - Current
- Operations core component group serves UPS core applications support and relative production issues, perform application enhancements for 20 applications which are UPS customer facing applications in UPS buildings and shipment centers.
- Mentor and coach teams in the Agile mindset. Foster a growth mentality and spirit of continuous improvement.
- Remove impediments to team or release progress and when necessary, escalate issues to facilitate rapid resolution.
- Support efforts to identify and resolve systemic challenges that continually block teams.
- Participate in agile teams and customer meetings (PI Planning, System Demos, etc.)
- Support and educate product owners and product managers, in effective techniques for backlog creation, grooming, refinement, and decision making.
- Ensure effective communication within and across team boundaries and facilitate cross-functional meetings utilizing appropriate tools and information. Report effectively to provide transparency on the team’s progress.
- Perform the Data analysis and figure out the new data structures for the new data sources and create new schemas and tables.
- Coordinate with Database admin teams in defining the data mapping from different data sources and target.
- Support and coach multiple Scrum teams on Agile principles and methodologies and guide teams on how to get the most out of self-organization.
- Create the DDL and requirement Documents for the Informatica, also provide Source and Target tables, AutoSys and Athena jobs within the informatica for the interval jobs to run.
- Maintain and create the new Stored procedure requirements and continuous analysis on the existing stored procedures for the changes according to new changes in Teradata.
- Work with Program Manager to define the features for the PI, conducts the requirement analysis for individual features and figure out dependencies involved to understand the feasibility on development, deliverable timeline interpretation and plan the entire PI model.
- Promote Safe quality practices: Help foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams. Provide guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).
- Build a high-performing team: Focus on ever-improving team dynamics and performance. Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate people problems to management where necessary, but only after internal team processes have failed to resolve the issue; help individuals and teams through personnel changes.
- Maintain the team backlog, gather requirements and Document Technical requirements.
- Coordinate with other teams at the Scrum of Scrums (SoS) meeting, and pass information from that meeting back to the team. Coordinate with the System Team, User Experience, Architecture, and Shared Services.
- Perform the API testing through POSTMAN and create testing documentation by coordinating with QA team.
- Environment: Scrum, Azure Devops TFS, Postman, REST API’s, ASP .net, CI/CD pipeline, Teradata, SQL, Microsoft Office, IntelliJ, LoadRunner.
Business Analyst/ Technical Scrum Master
FedEx Ground
10.2021 - 05.2023
- Working on the enhancement of the ground transportation front end application team management in Linehaul value stream.
- Mentor and coach teams in the Agile mindset. Foster a growth mentality and spirit of continuous improvement.
- Remove impediments to team or release progress and when necessary, escalate issues to facilitate rapid resolution.
- Support efforts to identify and resolve systemic challenges that continually block teams.
- Participate in agile teams and customer meetings (PI Planning, System Demos, etc.)
- Support and educate product owners and product managers, in effective techniques for backlog creation, grooming, refinement, and decision making.
- Ensure effective communication within and across team boundaries and facilitate cross-functional meetings utilizing appropriate tools and information. Report effectively to provide transparency on the team’s progress.
- Perform the Data analysis and figure out the new data structures for the new data sources and create new schemas and tables.
- Coordinate with Database admin teams in defining the data mapping from different data sources and target.
- Support and coach multiple Scrum teams on Agile principles and methodologies and guide teams on how to get the most out of self-organization.
- Create the DDL and requirement Documents for the Informatica, also provide Source and Target tables, AutoSys and Athena jobs within the informatica for the interval jobs to run.
- Maintain and create the new Stored procedure requirements and continuous analysis on the existing stored procedures for the changes according to new changes in Teradata.
- Work with Program Manager to define the features for the PI, conducts the requirement analysis for individual features and figure out dependencies involved to understand the feasibility on development, deliverable timeline interpretation and plan the entire PI model.
- Promote Safe quality practices: Help foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams. Provide guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).
- Build a high-performing team: Focus on ever-improving team dynamics and performance. Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate people problems to management where necessary, but only after internal team processes have failed to resolve the issue; help individuals and teams through personnel changes.
- Maintain the team backlog, gather requirements and Document Technical requirements.
- Coordinate with other teams at the Scrum of Scrums (SoS) meeting, and pass information from that meeting back to the team. Coordinate with the System Team, User Experience, Architecture, and Shared Services.
- Perform the API testing through POSTMAN and create testing documentation by coordinating with QA team.
- Environment: SAFE, Version 1, Gitlab, Protractor, Angular, CI/CD pipeline, Azure devops, Informatica, Teradata, SQL, Snowflake, Postman
Business Analyst/ Data Analytics
HP
01.2021 - 10.2021
- Enhancement of the HP Smart applications for the Users with the addition of new capabilities and making it more mechanical with addition of tiles and enhancing the previous capabilities to be updated for the new printer’s functionality.
- Working to create the dashboards in Looker for the track of new release tiles user Experience.
- Analytics- Automated and standardized KPI reporting and provided analytical support to tactical and strategic decisions.
- Provided 24/7-production support for Good Analytics & Looker users on Ad-Hoc basis.
- Analyzed the Analytics reports and further with the help of them identified, reported the Application errors based on user experience.
- Logging the defects in JIRA to perform defect lifecycle.
- Involved in defect review meetings, weekly status meetings and walkthroughs and interacted with Developers for resolving Defects.
- Conducted the Scrum Ceremonies and facilitated the sessions as a Scrum Master.
- Worked with Product Owner in breaking the Epics into Stories and Story Points
- Maintained the Snowflake databases and Data Analysis, Data quality transformations for the google analytics platforms.
- Gathered the Analytics requirements and documented them for the dashboard developments on the print software analytics and user experience.
- Managed the team and tracked the accomplishments on the development of applications to synch with the analytics developments for Marketing strategies and improvement of User experience.
- Conducted the Scrum Ceremonies and Managed the JIRA, team cadences on Sprint accomplishments.
- Created the sprint boards and facilitated planning sessions for the team.
- Collaborated with the Product Owner in understanding the Team requirements and updated the JIRA with enough backlogs logged for the sprint.
- Performed QA operations on the backend and front-end developments.
- Worked on updating the Analytic Schema in Snowflake which is source data for Looker Analytics.
- Environment: Looker, Teradata, Windows Server 2008 R2, Postman, JIRA, Selenium Grid, Load Runner, Google Analytics, Snowflake
Business Analyst/ Data Analytics
Intel
01.2020 - 12.2020
- Scope: To assist the downstream dependencies with the new API in their requirement and building the new Data tables and Data bases in different platform and increasing the ease of Usability.
- The primary responsibilities include the Requirement Analysis, Designing and Creating Data Services Layer in DENODO Express and feeding it to downstream Dashboard systems.
- Identifying the Source Systems, possible Fact tables and Dimension Tables.
- Created custom Denodo views by joining tables from multiple data sources.
- Developing web services to be used for connecting to Dashboard systems.
- Other activities include data preparation for data services layer, unit testing, and other project lifecycle activities support.
- Integrated MySQL Workbench and Oracle using JDBC to Denodo.
- Responsible for Creating and Monitoring all components of Denodo tool (Administration, VDP, Scheduler, Custom Views, and Caching)
- Designed and developed high-quality integration solutions by using Denodo virtualization tool (read data from multiple sources including SAP HANA, Teradata, MySQL)
- Read the Employee data from SAP-BAPI’s/Web services to Denodo and implemented business logic in Denodo and exposed the final business views
- Created caching jobs in Denodo different databases like MySQL, SAP HANA, Teradata, Excel.
- Analyzing and debugging of code to fix issues reported.
- Ensuring Quality Standards and improving the overall quality of deliverables.
- Coordination with various stakeholders of the project.
- Providing technical assistance to team members.
- Fine-tuned and optimized the performance of Complex views in Denodo.
- Involved in Testing like Unit testing, System integration, and regression testing and performed code review.
- Environment: Denodo, MySQL, PL/SQL, SAP HANA, Teradata, Windows Server 2008 R2, Postman, Rally
Data Engineer/ System Data Analyst
FedEx Express World Headquarters
03.2019 - 01.2020
- Scope: To assist sales with 3,800 contract Entities research to ensure the success of entity transition in to EPRS. Creating and organizing the database for the Legacy application and enhancing it for the better performance.
- Working as Developer in creating complex SQL Queries, Stored Procedures, Triggers, Functions, Indexes, Tables, CTE’s, Views, Constraints, other SQL code and SQL joins with best execution plan in SSMS to implement the business logic.
- Skilled at Analysis, Design, Development, Support, and Performance tuning of applications using Oracle, SQL, and PL/SQL.
- Responsible for gathering/refining requirements from the customer for developing reports.
- Written packages, triggers, stored procedure and functions for the project which involved retrieving data using FTP, scheduling through AUTOSYS, extracting and loading using ETL (Data Stage) and PL/SQL.
- Wrote SQL, PL/SQL, SQL
- Plus programs required to retrieve data using cursors and exception handling.
- Populate or refresh Teradata tables using Fast load, Multi load & Fast export utilities for user acceptance. Used SSIS and T-SQL stored procedures to transfer data from source databases to staging tables and finally transferring into data warehouse.
- Created annual charts, Business Reports using the power BI.
- Analyzed data using different tools like CDC, CHT and Account Report to differentiate data from legacy systems and display them in a hierarchal order.
- Writing Teradata queries to extract data from different sources in the database.
- Used NT Performance monitor to monitor CPU &Memory usage and SQL Server Profiler to monitor and record database activities of users, applications.
- Evaluated database performance and performed maintenance duties such as tuning, backup, restoration and disaster recovery.
- Responsible for working with complex information systems and developed or modified existing systems through analysis of business and user needs.
- Engage in onsite offshore requirements discussions and making sure it is implemented correctly and discusses the gaps with the business.
- Participating in system architecture and data model design. Preparing implementation guidelines, deployment and rollback document for the project.
- Assisting in writing efficient and effective Test Plans, Test Strategy, System testing, End-to-End testing and User Acceptance testing.
- Reviewed business user stories and created several Excel and Word files to document the business process, user stories and algorithm required for Iteration.
- Used UML to create sequence and use case diagram in Microsoft Visio.
- Maintained documents and collaborated with the team by extensive use of
- Conducted and facilitated technical requirements meeting with the developers on the team to gear up for Iteration 2.
- Environment: AGILE, CDC/Account Reporting Tool, CHT, ED Recon, Hoovers/Google, MS Excel, Teradata, MySQL, MS Project, MS Word, HTML, Share Point, TFS, AGILE, TAT, SDLC, MS SQL Server, Microsoft teams, Power BI
Data Analyst/ Business System Analyst
Blue Cross Blue Shield Michigan
06.2018 - 03.2019
- SCOPE: The Small Group Acquire and Renew effort is to upgrade and replace existing capabilities in the Small Group Market for Quoting, New Business Enrollment, Renewals and Group Wide Changes. Currently Blue esolutions, Coverage for companies, ASAP and other semi-automated solutions provide these functions and capabilities. BCBSM has selected software vendor solution (Salesforce/Velocity) to replace these capabilities in a single integrated system that leverages integration components we have built in Blue solutions and other systems.
- The small group Acquire and Renew project enables savings to be achieved by the Distribution Modernization effort. In addition, there is administrative expense savings as well as additional revenue achieved through improvements and efficiencies gained.
- Responsible for continuous process improvement and for identifying and maintaining a clear and measurable development Process that is deployable throughout the organization and is repeatable using Scrum.
- Closely worked with product owner in breaking the Epics to user stories and further into tasks.
- Involved with Business in the meeting conducted for the transformation of SMART to Salesforce.
- Prepared the Agile Scope Document (BRD) for the project and got the Business Approval.
- Participated in Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments and translated Functional requirements into User stories using JIRA, and SaaS
- Participated and conducted sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations and adopted scrum techniques using Moscow and T-shirt Sizing
- Work closely with product owner in backlog management and continuous delivery of features and maintained burn down chart and team velocity.
- Direct and lead development team from project initiation through delivery of final product.
- Developed solid documentation by analyzing current processes and design business processes modeling notification (BPMN) utilizing UML for object-oriented design and documentation utilizing MS Visio
- Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using Microsoft Visio and Rational Rose.
- Worked with Legal compliance team to facilitate System Level Agreement (SLA) for enrolling external web services and was involved in negotiating salient features of SLA terms.
- Assisted in Integration of web services/web methods and API’s to extend securities updates information.
- Performed data analysis and data validation and wrote SQL queries to generate certain requirements.
- Created ADHOC and Canned Reports using Crystal Reports.
- Involved in Testing the Web services using Selenium.
- Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.
- Environment: Agile: Scrum, MS Office Suite, SALESFORCE, MS Visio, Microsoft TEAMS, ADOBE Photoshop, SharePoint, SaaS PORTAL, JIRA, confluence, Soap UI, MS Visio, Crystal reports, TFS.
Scrum Master/Business Analyst
Zimmer Biomet
10.2017 - 06.2018
- Scope: The project was to develop Clinical trials processing System which they must collaborate with Laboratory information management system (LIMS). This system collects, manages, integrate and reuse of the clinical data for analysis and reporting purpose. So, they can evaluate the drug effectiveness. It includes registration of patient to clinical trials according to eligibility criteria, patient scheduling, drug validation and adverse event management and reporting
- Was involved right from the PI Meeting to plan out the various releases and user stories to undertake within each of them based upon the guidance of the RTE.
- Facilitated Sprint Planning, Daily Standup, Backlog Grooming, Sprint Review, and Sprint Retrospective ceremonies on a regular basis.
- Interacted frequently with Technical, Non-Technical and Management related members within team to improve communication and prevent conflicts within the team.
- Facilitated meetings between development Team Leads and SME’s to aid in breakdown of user stories into tasks.
- Encouraged self-organization and self-motivation within team to promote efficiency and coordination.
- Interacted with Product Owner on a regular basis to perform Backlog Grooming based upon inputs from the team leads and the business.
- Encouraged early breakdown of tasks to allow for a timely and effective Sprint Planning Session.
- Utilized Silent Writing Techniques like Sideboards to promote anonymous but accurate feedback from team members during or before the Sprint Retrospective meetings.
- Kept updated on the progress of Up-Stream and Down-Stream Dependent Scrum Teams to monitor their progress and allow for pre-emptive action in the case of any unexpected issues or delays.
- Frequently updated the Product Owner on the progress of the Team as well as resolution of dependencies through Scrum of Scrum meetings.
- Coached and Mentored team members new to agile on its principles and methodology through Scrum Games.
- Environment: Scrum, Rally, MS Word, MS Excel, MS Visio, XML, HTML, UML, HP-ALM, HP-QC, SQL, Oracle Glassfish, Team Foundation Server, Tableau.
Pharma Benefit Analyst/Claims Analyst
UnitedHealth Group
09.2014 - 06.2015
- Working with the pharmacy claim adjudication system, responsibilities entail:
- Analyzing benefit requests and securing all necessary data to ensure appropriate implementation based on applied logic.
- Working with client management to implement new, maintain existing benefit plans and client pricing.
- Working with clinical pharmacy to implement formulary updates and clinical programs.
- Working with pharmacy network management to implement pharmacy rate changes and network additions.
- Ensuring timely communication of any issue and/or information needed to complete a plan request. Developing client specific implementation plans and managing implementation processes in accordance with department protocol.
- Run queries out of the adjudication system to secure all necessary information to implement plan requests. Developing and run macros to implement plan requests.
- Performing claim testing, to ensure accurate claim adjudication. Maintaining acceptable and appropriate quality levels and production turn-around time. Assisting with the development of process improvements for the department.
- Responding to all claim processing inquiries from client management, clinical, and other internal departments. Working on other assigned special projects and business initiatives.
- Environment: Waterfall, MS excel, Rx construct, MS office.
Education
Bachelor of Science - Pharmaceutical Sciences
Kakatiya University
Warangal, Tealnaga, India 05-2014
Master of Science - Information Technology
Campbellsville University
Campbellsville, KY08-2017
Skills
- Scrum Master
- Backlog management
- Scrum processes
- Requirement Gathering
- Communication
- Cross-functional teamwork
- Data quality assurance
- Software application developer
- Data engineering proficiency
- Business Analyst
- Pharma Benefit Analyst
- Denodo platform experience
- Terada knowledge base
- Experience with SAP HANA
- Experience with Apigee platform
- Skilled in utilizing API development tools
- United Health Group (Optum Rx)
- Business Intelligence
- Data Virtualization
- Cloud Technologies
Certification
- Certified in IT Project Management, Campbellsville University, Louisville, KY
- Certified Scrum Master
Languages
English
Native or Bilingual
Hindi
Professional Working
Timeline
Technical Scrum Master/Associate Business Analyst
Compunnel Inc
06.2023 - Current
Business Analyst/ Technical Scrum Master
FedEx Ground
10.2021 - 05.2023
Business Analyst/ Data Analytics
HP
01.2021 - 10.2021
Business Analyst/ Data Analytics
Intel
01.2020 - 12.2020
Data Engineer/ System Data Analyst
FedEx Express World Headquarters
03.2019 - 01.2020
Data Analyst/ Business System Analyst
Blue Cross Blue Shield Michigan
06.2018 - 03.2019
Scrum Master/Business Analyst
Zimmer Biomet
10.2017 - 06.2018
Pharma Benefit Analyst/Claims Analyst
UnitedHealth Group
09.2014 - 06.2015
Bachelor of Science - Pharmaceutical Sciences
Kakatiya University
Master of Science - Information Technology
Campbellsville University