Natalie Edgin
Jackson
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
14
14
years of professional experience
Work History
Server
Baja Grill
02.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Charge Nurse
Lexington Manor
02.2015 - 05.2016
- Collaborated with other healthcare professionals to provide quality patient care.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Reduced medication errors by establishing stringent medication administration procedures.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Admissions Coordinator
Westwood Healthcare and Rehabilitation Center
07.2014 - 05.2015
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Completed preliminary paperwork for incoming and outgoing patients.
- Enhanced effectiveness of admissions marketing materials by collaborating with marketing department on targeted messaging.
Registered Nurse
Volunteer Home Health
01.2013 - 09.2014
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Provided medication reconciliation and education according to doctor's orders.
RN-CVICU
West Tennessee Healthcare
06.2010 - 08.2012
- Administered various life-saving medications under stringent protocols ensuring accuracy and safety.
- Increased efficiency of medication administration by utilizing barcode scanning technology and double-checking protocols.
- Facilitated smooth transitions between units by coordinating transfers and providing thorough handoff reports to receiving nurses.
- Contributed to reducing hospital readmissions by providing thorough discharge instructions and follow-up care coordination for CVICU patients.
- Assisted with bedside procedures such as ensuring proper sterile technique and efficient teamwork.
- Promoted interdisciplinary collaboration, working closely with other healthcare professionals to optimize patient care.
- Improved patient outcomes by effectively assessing, planning, and implementing individualized care plans for CVICU patients.
- Reduced complications by closely monitoring and detecting early signs of potential issues in critically ill patients.
- Prevented errors in medication administration by diligently adhering to the "five rights" of medication safety.
- Managed ventilators for mechanically ventilated patients, collaborating with respiratory therapists to adjust settings as required for optimal patient outcomes.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Assessed and documented changes in patient's condition and prepared patient for transfer to step-down unit.
Education
Nursing
Jackson State Community College
Jackson, TN05-2010
Skills
- Medication and IV administration
- Patient assessments
- Documentation and charting
- Wound care
- IV Therapy
- Care plan development
- Physical assessments
- Telemetry monitoring
- Advanced cardiac life support (ACLS) certification
- Critical care
- Patient discharge
- Lab result interpretation
- Chronic disease management
- Treatment Planning
- Long-term care
- Home health care
Timeline
Server
Baja Grill
02.2023 - 01.2024
Charge Nurse
Lexington Manor
02.2015 - 05.2016
Admissions Coordinator
Westwood Healthcare and Rehabilitation Center
07.2014 - 05.2015
Registered Nurse
Volunteer Home Health
01.2013 - 09.2014
RN-CVICU
West Tennessee Healthcare
06.2010 - 08.2012
Nursing
Jackson State Community College
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