- Graphic Design
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Photography
- Creative Writing
Natalie Latkovic
Lebanon
Summary
Professional coffee specialist with strong background in barista training and development. Adept at cultivating collaborative team environment and adapting to changing needs. Skilled in espresso techniques, customer service, and workflow optimization. Reliable and results-driven, ensuring high standards in every aspect of coffee preparation and team performance.
Overview
2
2
years of professional experience
Work History
Barista Trainer
Starbucks
10.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Barista
Starbucks
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Mastered beverage craft and sequencing while maintaining a clean and organized bar station
- Maintain an encouraging and uplifting attitude to contribute to a strong team-building and productivity
Sales Associate
Old Nay
01.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Graphic Design
Central Piedmont Community College
Charlotte, NC06-2028
High School Diploma -
Ardrey Kell High School
10220 Ardrey Kell Rd, Charlotte, NC 2827706-2023
Skills
- Health and safety compliance
- Barista mentoring
- POS system operation
- Coffee expertise
- Sales expertise
- Training background
- Friendly and outgoing
- Clear communication
- Attention to detail
- Adaptive and creative
- Exceptional customer service
- Opening and closing duties
Interests
Timeline
Barista Trainer
Starbucks
10.2024 - Current
Barista
Starbucks
07.2023 - Current
Sales Associate
Old Nay
01.2023 - 09.2023
No Degree - Graphic Design
Central Piedmont Community College
High School Diploma -
Ardrey Kell High School
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