Natalya Cruz
Hixson
Summary
I am a sales-focused, customer-oriented esthetician skilled in various types of facials, with expertise in marketing and promotional events. My mission is to boost self-confidence by nurturing both inner and outer beauty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
Massage Envy
05.2023 - 04.2024
- Examined and analyzed clients' skin to evaluate skin condition and provide care recommendations.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Knowledge of over 8 product lines, including Obagi, Jan Marini, PCA, and dermalogica.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products, with over 90% customer satisfaction.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Always exceeded product sales quota of $2200 per month.
Server
Logan's Roadhouse
05.2020 - 01.2023
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Education
Diploma - Cosmetology
Brillare Beauty Institute
Chattanooga, TN05.2023
Skills
- Time Management
- Problem-solving abilities
- Self Motivation
- Dependable and Responsible
- Infection Control
- Interpersonal Skills
Certification
Brillare:
- Chemical Peels
- Dermaplaning
- Microdermabrasion
- Nano-needling
- Pressure point massage
- Eyelashes
- Waxing
PCA:
- Chemical Peels
- Dermaplaning
References
Susan Day, Regional Rep for Skin Health Group
480-710-0810
Anthony Thompson, Esquire
615-202-7483
Kiersten Murphy, Clinical Administrator for ME
260-615-1584
Timeline
Esthetician
Massage Envy
05.2023 - 04.2024
Server
Logan's Roadhouse
05.2020 - 01.2023
Diploma - Cosmetology
Brillare Beauty Institute
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