Natassia Duckett

• insurance verification, collect co-payment , and office management.

• Medical Records- scanning and faxing medical records into patient charts and tasking them to the provider whom requested.

• Obtain insurance authorization for appointment or procedures for diagnostic testing.

• Facilitate communication between patients, provider and clinic staff.

• Scheduling and Rescheduling appointments and checking patients in/out.

• Customer Service Support and answering phone call and placing phone messages

• Schedule all outside orders prior to the attending provider's next follow-up visit
• Monitor and adhere to due dates to meet treatment guidelines
• Communicate with care teams, physicians, and scheduling staff to ensure coordination of services
• Confirm accuracy of referring physician and patient information
• Document status updates and patient communications in the EMR
• Follow up with patients to confirm appointments and provide scheduling support
• Enter all scheduled appointment details in the EMR
• Respond to incoming calls and emails related to referrals and outside orders
• Mail appointment reminders and rescheduling letters as needed
• Assist with ensuring continuity of care and "closing the loop" on appointment follow-through

1. I was responsible for receiving, stocking of all inbound shipments; unload and load materials onto or from shipping

containers, pallets, racks, and shelves.

Used RF scan guns to ship confirmand track out bound orders.

Follow all safety policies and procedures.

Communicated with floor managers to determine merchandise placement.

Report inventory balances and cycle counts in both the ERP and WMS.

Clerical: research and tracking priorities orders and data entry.