Nathalie Sokol
Franklin
Summary
Dynamic and dedicated care professional with extensive experience at Pet Resorts Of America. Skilled in animal handling and grooming, I excel in providing exceptional customer service while ensuring customer comfort and safety. Known for problem-solving abilities and maintaining high hygiene standards, I can effectively manage any job due to my knowledge and experiences that built my solid work ethic.
Overview
4
4
years of professional experience
Work History
Groomer/Kennel Technician
Pet Resorts Of America
06.2023 - 11.2024
- Assisted in grooming procedures to ensure pet comfort and safety.
- Learned to operate grooming tools and equipment effectively.
- Developed skills in handling various breeds during grooming sessions.
- Maintained cleanliness of grooming area to uphold hygiene standards.
- Trimmed nails using clippers and grinders.
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
Sales Associate
Cutco Cutlery
05.2023 - 06.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained knowledge of current promotions and products to assist customers effectively.
- Collaborated with team members to achieve sales goals
Bather/Pet Groomer
Brentwood Grooming
05.2022 - 04.2023
- Bathes and grooms pets, ensuring cleanliness and comfort.
- Prepares grooming stations, maintaining a safe and organized environment.
- Monitors pet behavior during grooming sessions to identify potential issues.
- Assists in training new staff on proper bathing techniques and safety protocols.
- Collaborates with groomers to ensure timely completion of grooming appointments.
- Supports inventory management by tracking supplies and placing orders as needed.
- Educated pet owners on proper at-home grooming techniques, promoting better animal care between appointments.
Server/Elderly Caretaker
Manor at Steeplechase
08.2020 - 11.2021
- Delivered exceptional customer service by efficiently processing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Trained new team members on menu knowledge, and service protocols.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Managed table assignments and coordinated seating arrangements to optimize flow during peak hours.
Education
Associate of Science - Agricultural Animal Science
Columbia State Community College
Columbia, TN01-2027
Fred J Page High School
Franklin, TN05-2022
Skills
- Kennel cleaning and sanitation
- Animal handling expertise
- Problem-solving
- Customer service
- Hair mat removal
- Gentle restraint methods
- Administering medication orally
- CPR certified
- Social skills
- Resiliant/ endurance
- On feet for long hours
Timeline
Groomer/Kennel Technician
Pet Resorts Of America
06.2023 - 11.2024
Sales Associate
Cutco Cutlery
05.2023 - 06.2023
Bather/Pet Groomer
Brentwood Grooming
05.2022 - 04.2023
Server/Elderly Caretaker
Manor at Steeplechase
08.2020 - 11.2021
Associate of Science - Agricultural Animal Science
Columbia State Community College
Fred J Page High School
Similar Profiles
Denise ThiessenDenise Thiessen
Kennel Technician at Pet Resorts Of AmericaKennel Technician at Pet Resorts Of America
Ethan DavisEthan Davis
Customer Experience Associate at Holiday Barn Pet Pet ResortsCustomer Experience Associate at Holiday Barn Pet Pet Resorts
Caitlin BoydCaitlin Boyd
Pet Boarding Attendant at Kennelwood Pet ResortsPet Boarding Attendant at Kennelwood Pet Resorts
Ty JohnsonTy Johnson
Vice President of Sales at Lifetime EnergyVice President of Sales at Lifetime Energy
ANDREW SMITHANDREW SMITH
Store Team Member at MeijerStore Team Member at Meijer