Nathan Barker
Maryville
Summary
Results-driven Insurance Professional accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Overview
17
17
years of professional experience
Work History
Personal Lines Account Manager
Oakbridge Insurance
Knoxville, TN
04.2023 - Current
- Improved client retention by providing exceptional customer service and addressing policy inquiries in a timely manner.
- Streamlined communication processes for increased efficiency by implementing an organized system for tracking client interactions.
- Assisted clients with policy changes, ensuring accurate adjustments were made to meet their specific needs.
- Developed strong relationships with underwriters, effectively negotiating coverage options and rates on behalf of clients.
Sales Agent Property & Casualty
Elite Insurance Group
04.2022 - 04.2023
- Remote Licensed Property & Casualty Insurance Sales Agent in 48 States quoting and selling 20+ national insurance carriers
- Build rapport with clients finding the best home and auto insurance policies to fit their needs
- Answer any questions and help clients maintain an agent to client level relationship after the policy is written
- Underwrite each policy before being issued to help ensure policies stick to the books.
- Developed strong relationships with clients through excellent customer service and regular followups.
Direct Referral P&C Sales agent/ Assistant Manager/ Sales Mentor
Answer Financial
02.2014 - 04.2022
- Work directly with Primerica sales agents to write Auto and home insurance for their clients while maintaining a professional relationship to manage the client's policies on front and back end of business
- Mentored new sales agent during training period to ensure underwriting of all policies were precise and written to the best fit of the client
- Assistant manager and one of top sales agent on the floor during time before Direct Referral agents were introduced.
Senior Customer Service/ Escalation Agent
Sears Holding Corp
- 02.2014
- Take inbound calls and de-escalate clients with the utmost professional manner
- Provide excellent customer service to Sears clients and resolve any issues that they may have had.
Cashier/Garden Section
HEB Grocery
02.2012 - 06.2013
- Cashier for the front end of the store, also helped run the garden section.
Cashier/ Driver/ Assistant Manager
Mazzios Pizza
08.2007 - 08.2010
- First job, ran the front of the store as a cashier and worked my way up to Assistant Manager
Education
Communications Major -
West Texas A&M
Canyon, TX01.2012
Basic Courses -
Temple College
Temple, TX01.2011
Diploma -
Academy High School
Little River Academy, TX01.2009
Skills
- Sales Software Proficiency
- Licensed in 48 states Property & Casualty
- Product knowledge
- Active listening
- Efficiency in managing client's policies and follow up
- Time management
- Strategic thinking
- Underwriting principles
- Industry Regulations Knowledge
- Easily adaptable to new systems from prior systems knowledge (Applied Epic, EZLynx, etc)
Hobbies and Interests
- Traveling
- Fishing
- Cooking with my son
- Watching TV shows with the Family
- Going to Disney
Timeline
Personal Lines Account Manager
Oakbridge Insurance
04.2023 - Current
Sales Agent Property & Casualty
Elite Insurance Group
04.2022 - 04.2023
Direct Referral P&C Sales agent/ Assistant Manager/ Sales Mentor
Answer Financial
02.2014 - 04.2022
Cashier/Garden Section
HEB Grocery
02.2012 - 06.2013
Cashier/ Driver/ Assistant Manager
Mazzios Pizza
08.2007 - 08.2010
Senior Customer Service/ Escalation Agent
Sears Holding Corp
- 02.2014
Communications Major -
West Texas A&M
Basic Courses -
Temple College
Diploma -
Academy High School