Nathan Hibbs
White House,TN
Summary
Experienced officer with 15 years in surveillance and modern law enforcement processes. Committed to establishing a responsible community workspace to reduce shrink, boost profits, and enhance asset protection systems. Skilled manager with strong team leadership, planning, and organizational expertise honed throughout a prosperous career. Diligent trainer and mentor known for exceptional management capabilities and a results-oriented mindset.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
The Home Depot
08.2024 - Current
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
- Assisted in the hiring and training of new asset protection team members, ensuring a consistent level of excellence across all personnel.
Team Captain
Urbanex
04.2024 - 08.2024
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
- Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
- Enhanced team performance by implementing effective communication and collaboration strategies.
- Monitored individual performance metrics regularly, identifying areas for improvement while recognizing exemplary contributions from team members.
- Promoted a culture of continuous learning within the team, encouraging professional development opportunities for all members.
- Conducted detailed video analysis of both our team and opponents to strategize improvements, resulting in better game outcomes.
REALTOR
Exit Real Estate Solutions
06.2023 - 08.2024
- Accompanied buyers during visits to and inspections of property, advising them on suitability and value of homes are visiting
- Exhibited excellent communication and interpersonal skills when interacting with clients.
- Reviewed property listings and attended sta f and association meetings to remain knowledgeable about real estate markets
- In-depth knowledge of local laws governing residential and commercial real estate transactions.
- Arranged meetings between buyers and sellers when details of transactions needed to be negotiated.
- Acted as intermediary in negotiations between buyers and sellers.
Store Operations Manager
Boot Factory Outlet
11.2023 - 04.2024
- Implemented loss prevention measures, reducing shrinkage and improving overall store profitability.
- Increased sales with effective staff training and development programs, ensuring excellent customer service.
- Actively sought feedback from employees and customers to identify areas for improvement, implementing changes as needed.
- Optimized scheduling practices to ensure adequate staffing during peak hours while controlling labor costs.
- Facilitated regular staff meetings to discuss store goals, share updates on progress towards those objectives, and address any challenges or concerns collectively as a team.
- Evaluated sales data and trends to identify opportunities for growth, implementing targeted marketing campaigns accordingly.
- Managed store safety protocols and emergency response procedures, ensuring secure environment for both staff and customers.
- Managed inventory control, cash control, and store opening and closing procedures.
CORRECTIONAL SERGEANT
Davidson County Sheriff's Office
01.2008 - 04.2024
- Supervised activities, such as searches, shakedowns, riot control, and institutional tours.
- Conducted evaluations of employees' performance.
- Set up employee work schedules.
- Fender population including housing assignments, classification levels, medical treatment needs
- Developed and implemented training programs for new and existing staff in areas such as safety procedures, use of force protocols, and inmate management techniques
- Maintained knowledge of, complied with and enforced all institutional policies, rules, procedures, and regulations.
- Instructed employees and provided on-the-job training.
- Assisted in planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Participated in development of correctional policies and procedures.
- Utilized security systems and CCTV to monitor activities and detect possible security incidents.
Assistant Store Manager
Mapco Express
08.2023 - 11.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Skills
- Cost Control
- Coaching and Mentoring
- Customer Service Management
- Operations Oversight
- Loss Prevention
- Policy Enforcement
- Surveillance techniques
- CCTV Monitoring
- Staff Training
Accomplishments
- Supervised team of 20 staff members.
- Received award of Officer of the Month
- Introduced security measures that reduced shrinkage and improved inventory metrics
- Awarded for building relationships with store management and local law enforcement.
Certification
Armed guard license,
First Aid,
CPR, and
Real Estate License
Timeline
Asset Protection Specialist
The Home Depot
08.2024 - Current
Team Captain
Urbanex
04.2024 - 08.2024
Store Operations Manager
Boot Factory Outlet
11.2023 - 04.2024
Assistant Store Manager
Mapco Express
08.2023 - 11.2023
REALTOR
Exit Real Estate Solutions
06.2023 - 08.2024
CORRECTIONAL SERGEANT
Davidson County Sheriff's Office
01.2008 - 04.2024
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