Nathan Kilpatrick
Murfreesboro
Summary
Dynamic and dependable professional with a strong work ethic, recognized for enhancing customer satisfaction at Domino's Pizza and Blue Coast Burrito. Proven ability to optimize workflows and train team members, ensuring efficient service. Excels in fast-paced environments, leveraging multitasking skills and a valid driver's license to deliver exceptional results and maintain high standards of cleanliness and sanitation.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Smithville, TN
12.2024 - Current
- Maintaining cleanliness in the store.
- Prepping and preparing food.
- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Navigated local routes efficiently to minimize delivery times.
- Communicated effectively with team members to coordinate order preparation and delivery schedules.
- Adhered to food safety regulations, ensuring quality standards were met during deliveries.
- Assisted in training new drivers on company policies and safe driving practices.
- Received positive feedback from customers regarding timely service and professionalism.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
General Construction Laborer
J&s Construction
Cookeville, TN
04.2024 - 10.2024
- Assisted skilled tradespeople with framing, roofing, and drywall installation projects.
- Maintained clean and organized job sites to ensure safety protocols were followed.
- Loaded and unloaded construction materials, ensuring proper handling and storage techniques.
- Followed project blueprints and specifications to support accurate construction execution.
- Collaborated with team members to complete tasks efficiently while meeting deadlines.
- Adhered to safety regulations, participating in regular training sessions for hazard awareness.
Team Leader
Blue Coast Burrito
Cookeville, TN
02.2022 - 09.2023
- Maintaining cleanliness in the store.
- Prepping and preparing food.
- Supervised daily team operations to ensure efficient service and customer satisfaction.
- Trained new staff on food safety protocols and operational procedures for consistent quality.
- Optimized workflow processes, resulting in improved speed of service during peak hours.
- Conducted regular performance evaluations and provided constructive feedback to team members.
- Implemented inventory management practices to reduce waste and control costs effectively.
- Resolved customer complaints efficiently, ensuring positive outcomes and loyalty retention.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Construction Management
Middle Tennessee State University
Murfreesboro, TN05.2026
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Excels in busy environments
- Dependable and reliable
- Punctual and reliable
- Multitasking
- Strong work ethic
- Cleaning and sanitation
Timeline
Delivery Driver
Domino's Pizza
12.2024 - Current
General Construction Laborer
J&s Construction
04.2024 - 10.2024
Team Leader
Blue Coast Burrito
02.2022 - 09.2023
Construction Management
Middle Tennessee State University