Nathan Simmons
Cookeville
Summary
Strategic shop owner with several years of experience independently operating a shop. Deep understanding of financial management, marketing, sales, customer service, and networking. Talented in establishing performance goals for management and employees.
Overview
2
2
years of professional experience
Work History
Shop Owner
safetythirdgarage
Cookeville
10.2024 - 03.2026
- Managed day-to-day shop operations and customer interactions.
- Organized inventory and ensured proper stock levels for products.
- Trained staff on customer service protocols and safety procedures.
- Resolved customer issues promptly to ensure satisfaction and loyalty.
- Handled customer inquiries, complaints, and returns professionally.
Estimator
Fitzgerald Collision and Repair
Cookeville
10.2023 - 10.2024
- Analyzed vehicle damage to create accurate repair estimates.
- Collaborated with technicians to assess necessary repairs and parts.
- Reviewed insurance claims for compliance with company standards.
- Communicated with clients to explain repair processes and costs.
- Utilized estimating software to generate detailed reports for approvals.
- Updated job files to reflect changes in repair plans or costs.
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
Education
Industrial Maintenance
Tennessee College of Applied Technology
McMinnville, TNSkills
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Project management
- Repair & maintenance service
- Schematic
Quality mold shop
- 2009 to 2021
- Maintenance technician / lead maintenance
- Experience with CNC mill, lathe and molding presses
Xos truck / Fitzgerald manufacturing
- R&D department / rework/electrical engineering
- Help with new product engineering & testing
- Project management
- R&D design
- 2021 to 2024
Timeline
Shop Owner
safetythirdgarage
10.2024 - 03.2026
Estimator
Fitzgerald Collision and Repair
10.2023 - 10.2024
Industrial Maintenance
Tennessee College of Applied Technology