Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Jackson Jr

Ooltewah

Summary

As a results-driven Sales Associate and Guest Experience Expert at Ashley HomeStore, I bring a proven ability to drive sales, provide exceptional customer service, and build lasting relationships with clients. My deep product knowledge and consultative approach allow me to offer personalized shopping experiences, ensuring each guest finds the perfect solution for their home.

Ranked among the top closers in the company, I consistently hit million-dollar sales goals and am recognized in the top 100 for conversion rates. I excel in not only meeting but exceeding sales targets by turning potential leads into loyal, repeat customers. My expertise in credit approvals, financing options, and after-sales support ensures that guests feel confident and well-supported throughout the entire purchasing journey.

Beyond my technical skills and achievements, what sets me apart is my ability to cultivate relationships, communicate effectively, and approach each guest interaction with empathy and dedication. I go above and beyond to ensure that every guest feels valued, which contributes to a high level of satisfaction and positive brand advocacy.

Overview

10
10
years of professional experience

Work History

Sales Professional

Ashley Home Furniture
11.2014 - Current

Job Description: Sales Associate & Guest Experience Expert

At Ashley HomeStore, I focus on creating an exceptional shopping experience by understanding each guest’s needs and helping them find the perfect home furnishings. I’m dedicated to providing personalized product demos, answering questions, and offering solutions that match their style and budget.

Key Responsibilities:

  • Personalized Service: I guide guests through the shopping process, offering product demonstrations and assessing their needs to recommend the best solutions for their homes.
  • After-Sales Support: I stay connected with guests after their purchase, ensuring everything goes smoothly and addressing any concerns or questions they may have.
  • Financial Guidance: I handle the financial side of the sale, from credit approval to explaining financing options, helping guests feel comfortable and confident in their decisions.
  • Appointments & Follow-Ups: I set up appointments with potential buyers and follow up with those who haven’t made a purchase, staying in touch to nurture future opportunities.

With a focus on building strong, lasting relationships, I’ve been able to consistently achieve strong sales results, contributing to the store's success. My approach is simple: listen to the guest, understand their needs, and provide the best solutions, all while ensuring they feel valued every step of the way.

Education

High School Diploma -

Silverdale Baptist Academy
Chattanooga, TN

Associate of Applied Science -

Chattanooga State Community College
Chattanooga, TN

Bachelor of Science -

University of Tennessee At Chattanooga
Chattanooga, TN

Skills

  • Million-Dollar Closer: Consistently achieve million-dollar sales milestones through a combination of exceptional product knowledge, keen customer insight, and effective sales strategies
  • Top 100 in Conversion: Recognized in the company’s top 100 for conversion rates, demonstrating my ability to turn potential leads into successful sales through relationship-building and trust
  • Top Closer: Ranked as one of the top closers within the team, using a consultative approach to help guests make confident, informed purchasing decisions
  • Relationship Building: Known for fostering strong, lasting connections with guests, ensuring they return for future purchases and recommend the store to others

Timeline

Sales Professional

Ashley Home Furniture
11.2014 - Current

High School Diploma -

Silverdale Baptist Academy

Associate of Applied Science -

Chattanooga State Community College

Bachelor of Science -

University of Tennessee At Chattanooga
Nathaniel Jackson Jr